[SOLVED] "new" user in task manager - Windows 7

[Watz]

I only have 2 profiles on my desktop (windows 7 home premium) In task manager there is a "new" user listed. Is this normal?

 

[jcgriff2]

Hi. . .

That is odd.

First, please get a folder listing of c:\users. But it must be done from an elevated Admin CMD prompt.

For W10, but same concept for W7 - Open an Elevated Administrative Command Prompt (CMD) - Windows 10

Bring up an Admin CMD prompt per above tutorial.

Paste this command in:

cd c:\users & dir /a /q >c:\0.txt & tree /a /f >>c:\0.txt & start notepad c:\0.txt

The first command will show me the \users directory; the second command will build a complete tree of all folders and files for c:\users; the last command opens the text file in Notepad (the output of the two commands).

A file named 0.txt will open; save it and upload and attach it to your next post. Its location is in the system root - c:\0.txt - so it will be easy to find.

If you run into any problems, please let me know.

Run Windows System Restore - select a restore point prior to the "new" user appearing - Windows System Restore - Restore your System (Windows 10, 8.1, 8, 7 & Vista)

This should reset your system back to before the new user was created.

Did you update any drivers recently - like video, audio, wifi, Ethernet? Sometimes they create user accounts.

Regards. . .

jcgriff2

 

[Watz]

here it is

 

[jcgriff2]

Hi. . .

There certainly is a user account named "new"

 Volume in drive C is OS
 Volume Serial Number is F023-13C6

 Directory of c:\Users

05/16/2018  08:27 PM    <DIR>          BUILTIN\Administrators .
05/16/2018  08:27 PM    <DIR>          NT SERVICE\TrustedInsta..
07/14/2009  12:08 AM    <SYMLINKD>     NT AUTHORITY\SYSTEM    All Users [C:\ProgramData]
05/11/2018  09:22 PM    <DIR>          NT AUTHORITY\SYSTEM    Big Jim
07/14/2009  02:07 AM    <DIR>          BUILTIN\Administrators Default
07/13/2009  11:54 PM               174 NT AUTHORITY\SYSTEM    desktop.ini
03/01/2019  03:30 PM    <DIR>          NT AUTHORITY\SYSTEM    Guest
03/01/2019  03:30 PM    <DIR>          NT AUTHORITY\SYSTEM    Jim
[HI]03/01/2019  03:30 PM    <DIR>          NT AUTHORITY\SYSTEM    new[/HI]
03/01/2019  03:30 PM    <DIR>          BUILTIN\Administrators PCPitstopSVC
11/07/2017  11:34 AM    <DIR>          BUILTIN\Administrators Public
               1 File(s)            174 bytes
              10 Dir(s)  814,141,579,264 bytes free

There are Documents and Downloads under that user -

+---new
|   +---Contacts
|   |       new.contact
|   |       
|   +---Desktop
[H31]|   +---Documents
|   |   |   MANAGER FOR EQUIPMENT.docx
|   |   |   MANAGER FOR PURCHASING.docx
|   |   |   MANAGER OF WORKERS.docx
|   |   |   THURSDAY NIGHT SETUP  5.docx
|   |   |   Wednesday Sept.docx
|   |   |   
|   |   \---TotalAV
|   |       \---PasswordVault
|   |           \---11705787[/H31]
[HI]|   +---Downloads
|   |       9.  statement Mar 1-31 2019.doc
|   |       firefox-update(4).js
|   |       install_flash_player_osx.dmg
|   |       work schedule-street fair
|   |       work schedule-street fair (1)
|   |       work schedule-street fair (2)[/HI]
|   |       
|   +---Favorites
|   |   +---HP
|   |   |       Amazon.com - Online Shopping.url
|   |   |       eBay.url
|   |   |       Get Skype - Download for Free.url
|   |   |       HP Creative Studio.url
|   |   |       HP Download Store.url
|   |   |       HP Games.url
|   |   |       HP Store.url
|   |   |       HP+.url
|   |   |       PC Discovery Center.url
|   |   |       Printing.url
|   |   |       Snapfish.url
|   |   |       Software and Driver Downloads.url
|   |   |       
|   |   +---Links
|   |   |       Amazon.com - Online Shopping.url
|   |   |       Web Slice Gallery.url
|   |   |       
|   |   \---Links for United States
|   |           GobiernoUSA.gov.url
|   |           USA.gov.url
|   |           
|   +---Links
|   |       Desktop.lnk
|   |       Downloads.lnk
|   |       RecentPlaces.lnk
|   |       
|   +---Music
|   +---Pictures
|   +---Saved Games
|   |   \---Microsoft Games
|   |       \---Chess Titans
|   +---Searches
|   \---Videos

Do you recognize any of the highlighted files?

Regards. . .

jcgriff2

 

[Watz]

My father. I should have known. Thanks for the help. I cant seem to delete the new account, oh well

 

[jcgriff2]

Hi. . .

Here are two methods to delete the user account - (both basically the same; #2 talks about file deletion) -

To remove a Microsoft account from your Windows 10 PC:

1. Click the Start button, and then click Settings.
2. Click Accounts, scroll down, and then click the Microsoft account you would like to delete.
3. Click Remove, and then click Yes.

• Press the Windows key or click on Windows icon.
• Click on Settings.
• Click on Account.
• Now click on Family and other users.
• Click on the user account you are willing to remove.
• Click on Delete account and data for confirmation.
Note: If you will delete the account and its data then you will be unable to use and get back those once deleted from there.

If the folders and files are left over and you want to delete them, you'll likely need more administrative power than your admin user account has.

Log on to the Hidden Admin User Account for file deletions under the "new" user account.

Enable/ Disable the Hidden Administrator User Account (Windows 10, 8.1, 8, 7, Vista)

Be sure to re-hide that admin account when you are finished. That is the admin account that works in conjunction with the UAC. There is no password for the account and I don't recommend that you assign one to it. If you do, that password will be required each time the UAC appears.

Regards. . .

jcgriff2

p.s. I'm glad that you figured this out!