New PCIexpress USB3.0. Not working sleep

nestre · Feb 23, 2021

Hello, I have bought a PCIexpress USB3.0 card and when I have my keyboard or mouse plugged into it and I put windows to sleep, it immediately wakes up. It is only asleep for 1 second and it turns on. All drivers on my computer have the latest version (checked with DriverEasy)

sorry for my english, I'm from Barcelona ;-)

xrobwx71 · Feb 23, 2021

Hi!
Open your Device Manager by hitting the Start button and typing Device, you should see Device Manager, when you do, click it.

Look for Universal USB BUS Controller or in your case, the PCIexpress USB3.0. Right-click the component, choose Properties. You'll see tabs at the top, choose the Power Management tab, uncheck Allow this device to wake the computer.

Close everything that was open and you should be good!

nestre · Feb 23, 2021

Thanks for the answer, I don't know exactly which device the new card is, but no USB device allows to activate: Allow this device to wake the computer (Permitir que este dispositivo reactive el equipo)
Dispositivos USB.PNG
the option appears shaded in all
Dispositivos USB3.PNG

nestre · Feb 23, 2021

I think I have already found the solution. I have done what you have recommended (@xrobwx71) but for the keyboard and mouse, and now it seems that windows does not come out of sleep. Thanks a lot

Wrench97 · Feb 23, 2021

You may have to plug the mouse or kb into a native usb port on the PC.

xrobwx71 · Feb 23, 2021

nestre said:
I think I have already found the solution. I have done what you have recommended (@xrobwx71) but for the keyboard and mouse, and now it seems that windows does not come out of sleep. Thanks a lot

I'm sorry, I don't quite understand.

Did you find a solution?

If the instruction is not working for you, simply reverse what you did.

nestre · Feb 24, 2021

yes i found the solution.
In the Device Manager I uncheck "Allow this device to wake the computer" on mouse and keyboard.
thanks!
and sorry again for my english :-(

xrobwx71 · Feb 24, 2021

No problem at all! I appreciate your efforts in utilizing English!

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New PCIexpress USB3.0. Not working sleep

nestre

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xrobwx71

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nestre

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nestre

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Wrench97

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xrobwx71

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nestre

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xrobwx71

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