It's not a grudge but an experience I will not repeat.
I get that. And absolutely personal experiences matter. I, for example, will never ever buy Duracell batteries any more. I'll buy Energizer, Rayovac, or a store brand before Duracell. Why? Because over the years I have had dozens of Duracell AAA, AA, and 9V leak. And for sure, I thought things would get better but as recently as earlier this year, a brand new wireless mouse came with new Duracell AA batteries that just last month, died. When I opened the compartment, sure enough, the Duracells leaked.
But that's with dozens of experiences, not one.
I am the same way with Corsair computer cases. I probably will never buy one again because I have had 3 different Corsairs come with factory defects. Two were not "true" - that is, the bends in the sheet metal were not exactly 90.0°. Consequently, the cases would only sit on 3 of the 4 feet and would wobble. This problem was immediately apparent as soon as the cases were taken out of the box and set on the workbench. And even though all 4 feet did touch the floor once the case was loaded up with components, the side panels never aligned properly so it was always a struggle to remove them and a real challenge to install them. And there remained the worry there was undue/uneven stress on the motherboard mounting points.
With another Corsair case, some of the sheet metal edges were not "finished" properly. That is, the edges were not either rolled or burnished/smoothed properly. Unfortunately, that was not noticed until knuckles were shredded.
I'm just saying I may hold a grudge against a company for long time - but not their products unless I keep having repeat problems with their products. But that's me.
And for sure, it works both ways. I'm a big fan of Gigabyte motherboards. Why? Because ~10 years ago when motherboards across the industry from all brands were being plagued with bulging and leaky capacitors, I had a 4 year old Gigabyte motherboard that developed bulging and leaky caps. I contacted Gigabyte and they immediately RMA'd that board without question.:) Note that board came with a 3 year warranty but Gigabyte replaced it for free anyway. I only had to pay the standard return shipping -
after I received the new board. So the way Gigabyte treated me after the sale (and after the warranty ran out) made me a fan for life.
if someone asked me to build a computer with an AMD CPU, I get the best one (AMD), based on research, for their budget.
I hear you on that too and I do the same. However, I may question their motives to make sure they are choosing a particular brand, or a particular model for valid reasons. For example, if a client wants a computer for MS Office tasks, watching YouTube, updating social media, email, and web-surfing, they are not a hard-core gamer or overclocker, yet they tell me they want spend another $80 on a Noctua NH-D15 cooler when the CPU comes with a OEM cooler, and his or her reason is, "
I heard OEM coolers are rubbish", I will give them the facts about today's OEM coolers and encourage them to give the OEM cooler a try first.