new laptop, tons of BSODs

felshaman · Jul 20, 2013

hello to everyone,
I've recently bought a new laptop, schenker xmg p703 ( windows 8, i7 4700mq, 16gb ram, 1tb seagate hd, intel 4600 + geforce 780m),
I've reinstalled the OS in the SSD I had (samsung mz-7td250bw), restored the SO, windows updated, reinstalled the drivers (as the schenker site provided),
everything went fine, except.. I have lots of different types of BSODs
[FONT=Calibri, serif]
I installed the lastest drivers, using Intel Driver Detect web site, NVIDIA, realtek ecc

sometimes BSODs happens 1-2 times a day, sometimes 7-8

well, I think this is not normal
I am trying everything except sending back the notebook, it would take al lot of time, and we are in summer.. you know..

reports on attachment

thanks for any help

Mauro

[/FONT]

Wrench97 · Jul 20, 2013

Other then a old Logitech keyboard driver and and Sound driver from 2009 It appears to be hardware related since out of 10 Bsod's there are 7 different named causes.

Code:

BugCheck 3D, {fffff8800149dfe0, 0, 0, fffff8013ac3c735}
Probably caused by : ntkrnlmp.exe ( nt!KiInterruptHandler+29 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck A, {432ba3, 2, 0, fffff8024291400c}
Probably caused by : MBfilt64.sys ( MBfilt64+1817 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck 9F, {4, 12c, fffff98067988b00, fffff88000a9e810}
Probably caused by : memory_corruption ( nt!MiCheckSpecialPoolSlop+34 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck 133, {0, 501, 500, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+145a4 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck 3B, {c0000005, fffff80221c7744a, fffff8801d406b20, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+442 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck FC, {fffffa800d070ca0, 8000000443a009e3, fffff880009b8540, 3}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+344e2 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck A, {936, 2, 1, fffff801afa9167a}
Probably caused by : hardware ( nt!KiExpireTimerTable+ce )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck 1E, {ffffffffc0000005, fffff8007e7086ae, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( nt!KiExpireTimerTable+102 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck A, {fffffa7fa959158c, 2, 0, fffff802eea38a71}
Probably caused by : ntkrnlmp.exe ( nt!PpmUpdatePerformanceFeedback+270 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck A, {44f9db0d0f, 2, 0, fffff8028a2b4361}
Probably caused by : ntkrnlmp.exe ( nt!KiTryUnwaitThread+121 )

felshaman · Jul 20, 2013

I did not try the system with the original HD, I just reinstalled everything on the SSD (and moved the other HD to the second sata slot)
I have no logitech keyboards, just the Logitech G600 mouse,
it's a notebook, you can see other specs here: mySN.eu | XMG | Schenker Technologies - XMG P702 17.3" Notebook
the sound card is an integrated realtek + a soundblaster

Wrench97 · Jul 20, 2013

I would remove the SSD and test the system as shipped, their going to make you do so anyway.

felshaman · Jul 20, 2013

hah, just reinstalled everything on the normal HD and got already a BSOD...

Patrick · Jul 20, 2013

Hi,

Two attached dumps:

INTERRUPT_EXCEPTION_NOT_HANDLED (3d)

An exception was raised in an interrupt service routine which was not handled by the interrupt service routine.

Usually caused by a device driver.

KMODE_EXCEPTION_NOT_HANDLED (1e)

The Windows error handler did not catch an exception by a kernel-mode program.

This error typically indicates low disk space, a bug in a device driver or the system BIOS.

I very much doubt at this point we're dealing with a device driver issue as you've just done a clean install of Windows 8, on a completely different drive nonetheless.

I would actually recommend contacting them and demanding a replacement. This is clearly hardware as it's a brand new system and you've just done a clean install on a different drive.

Regards,

Patrick

felshaman · Jul 20, 2013

LOL, I was trying to reply to this post and got a new BSOD, UNEXPECTED_KERNEL_MODE_TRAP (ntoskrnl.exe)
I'm gonna collect more dumps then contact them next monday

thanks
Mauro

new laptop, tons of BSODs

felshaman

New member

Attachments

Wrench97

Administrator, Hardware Expert

felshaman

New member

Wrench97

Administrator, Hardware Expert

felshaman

New member

Attachments

Patrick

Sysnative Staff

felshaman

New member