new laptop, tons of BSODs

felshaman · Jul 20, 2013

hello to everyone,
I've recently bought a new laptop, schenker xmg p703 ( windows 8, i7 4700mq, 16gb ram, 1tb seagate hd, intel 4600 + geforce 780m),
I've reinstalled the OS in the SSD I had (samsung mz-7td250bw), restored the SO, windows updated, reinstalled the drivers (as the schenker site provided),
everything went fine, except.. I have lots of different types of BSODs
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I installed the lastest drivers, using Intel Driver Detect web site, NVIDIA, realtek ecc

sometimes BSODs happens 1-2 times a day, sometimes 7-8

well, I think this is not normal
I am trying everything except sending back the notebook, it would take al lot of time, and we are in summer.. you know..

reports on attachment

thanks for any help

Mauro

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Wrench97 · Jul 20, 2013

Other then a old Logitech keyboard driver and and Sound driver from 2009 It appears to be hardware related since out of 10 Bsod's there are 7 different named causes.

Code:

BugCheck 3D, {fffff8800149dfe0, 0, 0, fffff8013ac3c735}
Probably caused by : ntkrnlmp.exe ( nt!KiInterruptHandler+29 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck A, {432ba3, 2, 0, fffff8024291400c}
Probably caused by : MBfilt64.sys ( MBfilt64+1817 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck 9F, {4, 12c, fffff98067988b00, fffff88000a9e810}
Probably caused by : memory_corruption ( nt!MiCheckSpecialPoolSlop+34 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck 133, {0, 501, 500, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+145a4 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck 3B, {c0000005, fffff80221c7744a, fffff8801d406b20, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+442 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck FC, {fffffa800d070ca0, 8000000443a009e3, fffff880009b8540, 3}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+344e2 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck A, {936, 2, 1, fffff801afa9167a}
Probably caused by : hardware ( nt!KiExpireTimerTable+ce )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck 1E, {ffffffffc0000005, fffff8007e7086ae, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( nt!KiExpireTimerTable+102 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck A, {fffffa7fa959158c, 2, 0, fffff802eea38a71}
Probably caused by : ntkrnlmp.exe ( nt!PpmUpdatePerformanceFeedback+270 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck A, {44f9db0d0f, 2, 0, fffff8028a2b4361}
Probably caused by : ntkrnlmp.exe ( nt!KiTryUnwaitThread+121 )

felshaman · Jul 20, 2013

I did not try the system with the original HD, I just reinstalled everything on the SSD (and moved the other HD to the second sata slot)
I have no logitech keyboards, just the Logitech G600 mouse,
it's a notebook, you can see other specs here: mySN.eu | XMG | Schenker Technologies - XMG P702 17.3" Notebook
the sound card is an integrated realtek + a soundblaster

Wrench97 · Jul 20, 2013

I would remove the SSD and test the system as shipped, their going to make you do so anyway.

felshaman · Jul 20, 2013

hah, just reinstalled everything on the normal HD and got already a BSOD...

Patrick · Jul 20, 2013

Hi,

Two attached dumps:

INTERRUPT_EXCEPTION_NOT_HANDLED (3d)

An exception was raised in an interrupt service routine which was not handled by the interrupt service routine.

Usually caused by a device driver.

KMODE_EXCEPTION_NOT_HANDLED (1e)

The Windows error handler did not catch an exception by a kernel-mode program.

This error typically indicates low disk space, a bug in a device driver or the system BIOS.

I very much doubt at this point we're dealing with a device driver issue as you've just done a clean install of Windows 8, on a completely different drive nonetheless.

I would actually recommend contacting them and demanding a replacement. This is clearly hardware as it's a brand new system and you've just done a clean install on a different drive.

Regards,

Patrick

felshaman · Jul 20, 2013

LOL, I was trying to reply to this post and got a new BSOD, UNEXPECTED_KERNEL_MODE_TRAP (ntoskrnl.exe)
I'm gonna collect more dumps then contact them next monday

thanks
Mauro

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new laptop, tons of BSODs

felshaman

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Wrench97

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felshaman

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Wrench97

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felshaman

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Patrick

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