I had excellent experience with this forum before and Dell customer support is claiming that everything is peachy, so here goes.
I have a week-old Dell XPS 13 (9343 version) here, Win 8.1 x64. Here's one issue, according to the Event Viewer: intermittent audit fails for d3d10_1.dll (the one in System32, not the one in WowSys64), bad hash and all.
I don't really get all hypochondriac on the Event Viewer and was just trying to find any info on why my Netflix app intermittently decides to play videos at 1 fps. This audit failure was what I found. Also, a fair number of warnings about firmware limiting CPU speed. This, Google tells me, is fairly common with devices going nuts to save battery. So, the actual problem is the Netflix app, but I wonder if this is DirectX (or reduced CPU speed) related. When trying to play in browser, intermittently it will either play OK, or crap out just like the app.
sfc and chkdsk report no issues with integrity or the file system (Samsung SSD here), respectively. Scanned with malwarebytes just in case, all clear. Again, a week-old laptop, and I am quite computer literate. I can post the exact event descriptions here, if needed.
Any thoughts?
Thanks!
I have a week-old Dell XPS 13 (9343 version) here, Win 8.1 x64. Here's one issue, according to the Event Viewer: intermittent audit fails for d3d10_1.dll (the one in System32, not the one in WowSys64), bad hash and all.
I don't really get all hypochondriac on the Event Viewer and was just trying to find any info on why my Netflix app intermittently decides to play videos at 1 fps. This audit failure was what I found. Also, a fair number of warnings about firmware limiting CPU speed. This, Google tells me, is fairly common with devices going nuts to save battery. So, the actual problem is the Netflix app, but I wonder if this is DirectX (or reduced CPU speed) related. When trying to play in browser, intermittently it will either play OK, or crap out just like the app.
sfc and chkdsk report no issues with integrity or the file system (Samsung SSD here), respectively. Scanned with malwarebytes just in case, all clear. Again, a week-old laptop, and I am quite computer literate. I can post the exact event descriptions here, if needed.
Any thoughts?
Thanks!