[SOLVED] .Net Framework 4.8 won't install on Server 2016 - Error shows "The component store has been corrupted"

egnt

Well-known member
Joined
Jan 19, 2024
Posts
48
Hello,

I'm having an issue where i can't install .Net Framework 4.8 on a Server 2016 OS. The error shows ".Net Framework 4.8 has not been installed because: The component store has been corrupted". When I view the log file it shows the following:

Action: Performing Action on Exe at D:\ed738a41e7f2ed9ab219b124875d\x64-Windows10.0-KB4486129-x64.cab


Launching CreateProcess with command line = dism.exe /quiet /norestart /online /add-package /packagepath:"D:\ed738a41e7f2ed9ab219b124875d\x64-Windows10.0-KB4486129-x64.cab"
Exe (D:\ed738a41e7f2ed9ab219b124875d\x64-Windows10.0-KB4486129-x64.cab) failed with 0x3712 - The component store has been corrupted. .
PerformOperation on exe returned exit code 14098 (translates to HRESULT = 0x3712)


I've also tried running the SFCFIX utility but it fails and says "SFCFIX Has Crashed".

Any assistance would be appreciated.
 
Please see attached files, thanks!
 

Attachments

  • CBS.zip
    CBS.zip
    140.9 KB · Views: 2
  • SS1.PNG
    SS1.PNG
    88.4 KB · Views: 1
  • SS2.PNG
    SS2.PNG
    80.4 KB · Views: 1
  • SS3.PNG
    SS3.PNG
    196.9 KB · Views: 1
Hi,

Please post the logfile of ComponentsScanner instead of a screenshot, attach also a copy of the COMPONENTS hive.

Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Hi,

The SFCFix.zip it too large to attach, so I've uploaded it here: SFCFix.zip

Step 1. Download
6530fbb0f4101-56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 
Hi,

Please post also the result of DISM, and a new copy of the CBS logs.
 
They are stored into the same folder and/or compressed into a *.cab file.

Upload a copy of the CBS folder
  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
653a64385d891-618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.
 
I only see two files in C:\Windows\Logs\CBS (Screenshot attached)
 

Attachments

  • CBSLogs.png
    CBSLogs.png
    37.2 KB · Views: 2
Hi,

Please run the following DISM command again and attach the new CBS logs.
Code:
DISM /online /cleanup-image /RestoreHealth
 
Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

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