Need serious help with updater

girlinstatic · Jul 26, 2015

Hi for a long time i've had trouble with windows updater. It keeps popping up that it cannot check updates automatically. There are always 11 updates available to install, one includes Internet Explorer 11 and some security updates, I install them and it tells me it was successful on most apart from 3 (One always IE 11) shortly after all 11 pop back up again even the ones that told me were successful. I have tried repairing windows which failed, offline updating, disabling Avast, running the microsoft FixIt tool and nothing seems to work. This is driving me bonkers because I want everything up to date and also I want to reserve my Windows 10 copy which I cannot get the update for.

I ran SFCfix and here is the log

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-07-27 03:56:56.569
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-07-27 03:58:45.531

Thanks so so much for any help!

girlinstatic · Jul 26, 2015

Here are screenshots of the problem updates and the update log if it helps anyone

https://www.dropbox.com/s/0suc82g08pyrd5l/Screenshot 2015-07-27 04.32.29.png?dl=0
https://www.dropbox.com/s/n50jlo6voa7onh4/Screenshot 2015-07-27 04.29.10.png?dl=0

zcomputerwiz · Jul 27, 2015

Please restart your computer, then try the following:

SFC Scan

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

girlinstatic · Jul 27, 2015

Hi, thanks a lot for your reply. I have done what you asked and here is the log:

View attachment cbs.txt

zcomputerwiz · Jul 27, 2015

EDIT:: ---

zcomputerwiz · Jul 27, 2015

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

[sfcfixdownload]Download SFCFix[/sfcfixdownload] (by niemiro) and save this to your Desktop.
Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://dl.dropboxusercontent.com/u...eric/Collect/COMPONENTS/SFCFixScript.txt?dl=1

LogBot · Jul 27, 2015

Logfile submission from girlinstatic

Logfile submission from girlinstatic.

The logfiles are available at: https://www.sysnative.com/niemiro/fileDistribution/2015-07/6246.zip

girlinstatic · Jul 27, 2015

zcomputerwiz said:
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

[sfcfixdownload]Download SFCFix[/sfcfixdownload] (by niemiro) and save this to your Desktop.

Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.

Save any open documents and close all open windows.

On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.

Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.

SFCFix will now process the script.

Upon completion, a log should be created on your Desktop: SFCFix.txt.

Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://dl.dropboxusercontent.com/u...eric/Collect/COMPONENTS/SFCFixScript.txt?dl=1

Code:

SFCFix version 2.4.5.0 by niemiro.Start time: 2015-07-28 00:02:05.430
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Anna\Desktop\SFCFixScript.txt [0]








Collect:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-07-28 00:03:30.437
----------------------EOF-----------------------

zcomputerwiz · Jul 27, 2015

When was the last time your computer was restarted?

girlinstatic · Jul 27, 2015

zcomputerwiz said:
When was the last time your computer was restarted?

Just before I did the scan. I usually restart it every couple of days though. Yesterday when I was trying to sort out the update issue I restarted it more than I can count!

zcomputerwiz · Jul 28, 2015

chkdsk /f

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

chkdsk /f
Reboot
Download ListChkdskResult.exe (by SleepyDude) from the link below:

https://dl.dropboxusercontent.com/u/12354842/My Tools/ListChkdskResult.exe
Double click on it to run it. It will take a few seconds to scan, then it will open a Notepad window with the log. Copy and paste the contents into your next post.

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Need serious help with updater

girlinstatic

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girlinstatic

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zcomputerwiz

Windows Update Expert

girlinstatic

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zcomputerwiz

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zcomputerwiz

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LogBot

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girlinstatic

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zcomputerwiz

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girlinstatic

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zcomputerwiz

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