[SOLVED] Need help with update KB4534310 that fails to install - Win7 64bits

C

Capellosnow

Member
Joined
Jan 26, 2021
Posts
8
Hello,

I need your help with the windows update KB4534310 "security update for windows".
It fails to install and display error 80073701.
Everyday it tried to install , and with time filled the disk with what i discovered is CBS reports.
I deleted the old CBS persists from 2014 onward, and kept only the most recent. (it freed around 60Go !)
I have windows 7 64bits, on an Asus ROG laptop.

My main problem was my disk being full, so understanding that it came from the CBS reports solves most of my problem.
However, i would like to know if i can do something to fix permanently this faulty update install.

I ran the SFC scan, the SURT and the SFCfix.
The SFC didn't find any problem, the SURT couldn't install the update (and i also tried intalling the update manually from the online catalog).
The SFC fix shows 2 differents kind of errors that i don't really understand, but i noticed that there is one corrupted file.

The CBS file is too large, so please find underneath the link to Mega file hosting, i hope it works.

18.9 MB file on MEGA

Also please find attached to this post the SFC fix log file.

Thank you for any help you could give me !
Capellosnow
 

Attachments

Hello and welcome,

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Filedropper or SendSpace and just provide the link here.

Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
  • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or SendSpace and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBak program now.
 
Step 1:
Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log.
  1. Download SURT for your system. (Windows 7 SP1 x64)
  2. Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes).
  3. On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log.
  4. Attach this log to your next reply.
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.
System Update Readiness Tool (SURT)
 

Attachments

Please find underneath the contents of SFCfix.text , and attached, the Cheksur logs.

SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-01-30 18:43:14.078
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Silk\Desktop\SFCFixScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\c7be333f20b..cfc02c441b5_31bf3856ad364e35_6.1.7601.23840_bf37e931aa0bbad5.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\c7be333f20b..cfc02c441b5_31bf3856ad364e35_6.1.7601.23840_bf37e931aa0bbad5.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\c7be333f20b..cfc02c441b5_31bf3856ad364e35_6.1.7601.23840_bf37e931aa0bbad5.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2021-01-30 18:43:16.553
Script hash: x6CNYHo19+P2k87txauisbSwPQxaY8mhK52EgM6AXgk=
----------------------EOF-----------------------
 

Attachments

Good, the CheckSur log is clean.

Remove Update Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:4025341
  4. Let me know if it says it was successful or if there are any errors.
 
After executing the command, i didn't see a particular message other that the standalone installer launching and asking if i want the hotfix to be installed.
I didn't get an error message, and the computer was restarted, along with the "changes in computer" progress with percentages message being displayed.
Looking in the list of installed updates, KB4025341 isn't there, so i guess it was successfully uninstalled.
 
Okay.

FRST Registry Search
  1. Click the Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
  5. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool

  6. Right-click on the file FRST64.exe and choose Run as administrator.
  7. Copy and paste KB4025341 into the Search box and click the Search Registry button.
  8. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  9. You may close any remaining open windows now.
 
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Restart the computer.
Check Windows Update only and post a screenshot of the result.
 

Attachments

Please find attached the fixlog.txt

For Step 2 , i'm not sure which part of windows update i should do a screenshot of ?
For the moment i attached a screenshot of the available important updates window.
 

Attachments

  • Capture.PNG
    Capture.PNG
    51.9 KB · Views: 9
  • Fixlog.txt
    Fixlog.txt
    1.5 KB · Views: 6
Try to install KB4534310 again and report the result.
 
Great.
Follow the instructions below to cleanup the tools and logfiles used in this thread.
Rename the file FRST64.exe to uninstall.exe and run it. This will remove all files and folders created by FRST and the tool itself.
Reboot The machine to complete.
You may remove all other tools and log files.
 
Your welcome. Thread solved.

Take care.
 
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