[SOLVED] Need help with a Windows update failure on Server 2016

Export the Windows Update log
  • Right-click on the Start button and click Windows PowerShell (Admin).
  • Copy and paste the following command into it, press enter afterwards
Code:
Get-WindowsUpdateLog
  • Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log".
  • Attach the logfile WindowsUpdate.log to your next reply.
 
Rich (BB code):
2023/12/12 09:55:04.4365471 2152  26392 Agent             Title = Windows Malicious Software Removal Tool x64 - v5.115 (KB890830)
2023/12/12 09:55:04.4365502 2152  26392 Agent             UpdateId = 0F317195-66F6-45A2-8356-511DA511CFD0.200
2023/12/12 09:55:04.4365504 2152  26392 Agent               Bundles 1 updates:
2023/12/12 09:55:04.4365520 2152  26392 Agent                 7E946171-1954-4570-ACD9-94E2C0DAD4C0.200
2023/12/12 09:55:04.4381507 2152  26392 Agent           LogHistory called. idUpdate={0F317195-66F6-45A2-8356-511DA511CFD0}.200, resultMapped=80248007, resultUnMapped=0
2023/12/12 09:55:04.4393830 2152  26392 Agent           Exit code = 0x80248007

Hi,

Open an elevated command prompt and run the following commands.
Code:
net stop wuauserv
net stop bits
ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
net start wuauserv
net start bits
Afterwards reboot the server and check for updates to see if KB890830 is offered again.
 
That seems to have resolved the issue - the updates are now flowing smoothly again. I AM VERY GRATEFUL FOR YOUR HELP!!!
 
Hi.

You're welcome. Glad to hear the issue has been resolved... (y)
I will mark this thread as solved.
 
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