Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log.
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.
- Download SURT for your system. (Windows 7 SP1 x64)
- Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes).
- On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log.
- Attach this log to your next reply.
System Update Readiness Tool (SURT)
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
- Download the file SFCFix.zip and save it on your desktop.
- Save any work you have open, and close all programs.
- Drag the SFCFix.zip file over the
SFCFix.exe executable and release it.
- SFCFix will launch, let it complete.
- Once done, a file will appear on your desktop, called SFCFix.txt.
- Attach that file to your next reply.
Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
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