[SOLVED] Need Help My windows 10 Explorer Crash. FIX: IDM 6.37B9 (internet download manager) uninstalled

[Santoreeves788]

From event viewer :

Fault bucket 2228425962563206162, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Explorer.EXE
P2: 10.0.18362.815
P3: 51185cb4
P4: StackHash_0ec8
P5: 10.0.18362.815
P6: b29ecf52
P7: c0000374
P8: PCH_48_FROM_ntdll+0x000000000009CBC4
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3998.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_6bde56a7ff58271ce139aade6cdf62dd4246f7b2_a64b3c44_f249aaa0-b825-45bf-8ee3-bd925861c9b1

Analysis symbol:
Rechecking for solution: 0
Report Id: 7f868843-a96a-4ded-abf1-7274c3df7524
Report Status: 268435456
Hashed bucket: 6092b90720fff4e36eecf59b32d67c12
Cab Guid: 0

i do this :

1. Unpin everything from Quick Access.
2. Set Explorer to open to This PC instead of QA.
3. Clear Explorer's history from the options dialog and uncheck the two QA-related settings while you're there. Turning off thumbnails by checking "Always show icons, never thumbnails" might also help.
4. If none of the above solve the issue, try disabling the Windows Search service.
5.DISM
6.Sfc /scannow
7.Reinstall windows
8.Automatic Repair Couldn't repair your pc

i try this all but nothing change

 

[MrPepka]

Send crash dumps from C:\Users\[Your User Account]\AppData\Local\CrashDumps

 

[Santoreeves788]

Send crash dumps from C:\Users\[Your User Account]\AppData\Local\CrashDumps

Ok sir
Hope u can help

Crashdump File.rar

 

[MrPepka]

Update or uninstall Internet Download Manager - check updates in program
Update NVIDIA Graphics driver - NVIDIA DRIVERS GeForce Game Ready Driver WHQL

 

[Santoreeves788]

Update or uninstall Internet Download Manager - check updates in program
Update NVIDIA Graphics driver - NVIDIA DRIVERS GeForce Game Ready Driver WHQL

Ok i will report later

 

[Santoreeves788]

Update or uninstall Internet Download Manager - check updates in program
Update NVIDIA Graphics driver - NVIDIA DRIVERS GeForce Game Ready Driver WHQL

i already Update NVIDA and IDM , stil got crash explorer.exe ...
when it crashes, my desktop automatically restarts explorer
File crash dump : CrashDumps.rar

 

[MrPepka]

Do you need Internet Download Manager? If not, remove this program

 

[Santoreeves788]

Do you need Internet Download Manager? If not, remove this program

i Need that , download games or file ...
that progam make my computer crash ?
Last week I had reinstalled, without using any software, only steam ... but the crash still appeared

 

[MrPepka]

Well, unfortunately, but the memory dumps show that this program causes problems with Windows Explorer. Maybe try to reinstall the program? As a last resort, replace it with some similar program

 

[Santoreeves788]

Well, unfortunately, but the memory dumps show that this program causes problems with Windows Explorer. Maybe try to reinstall the program? As a last resort, replace it with some similar program

Ok i will try uninstall IDM and report later

 

[Santoreeves788]

Well, unfortunately, but the memory dumps show that this program causes problems with Windows Explorer. Maybe try to reinstall the program? As a last resort, replace it with some similar program

I tried removing IDM and it worked, but is there a way that I can still use my IDM?

 

[MrPepka]

The only thing that will probably help is reporting it to the developer of IDM, and until then using some replacement

 

[Santoreeves788]

The only thing that will probably help is reporting it to the developer of IDM, and until then using some replacement

Ok thank you very much

 

[xilolee]

You have installed version 6.37 build 9.
Currently it's present an updated version on their website: 6.37 Build 14 (dated 1 May 2020).
You can try the new version and check if the problem disappeared.
Otherwise you must contact the developer to fix this problem.

 

[scif]

i have the same problem,, i'm using windows 7
i'm not installed IDM
please help

 

[x BlueRobot]

Please create a new thread in the Windows 7 forum and someone will assist you.