Need help if possible-start menu doesnt work scannow doesnt fix the issue

buraz11 · Feb 6, 2020

Hi i have a problem with my pc, the start menu deosnt work i cant acces any of the windows defender or related utilities, store doesnt work, tried running sfc / scannow and dism

jcgriff2 · Feb 9, 2020

Hi. . .

I would suggest that you create a new user account.

https://support.microsoft.com/en-us...-create-a-local-user-or-administrator-account

Regards. . .

jcgriff2

britechguy · Feb 9, 2020

Britechguy's Standard "Windows 10 Revival Script"

If you've already done the SFC and DISM combination (Step #1 in my numbered list) then I'd suggest doing a Repair Install. If that doesn't fix it for your existing account, then try @jcgriff2's suggestion. If that doesn't do it then it's time for backing up your date, inventorying the programs you use, and doing a clean reinstall.

buraz11 · Feb 9, 2020

I did try to make a new account, no use still the same thing, id like to avoid a clean install because of the number of programs i use but it seems ill have to do it, funny thing is when i boot u safe mode i have no icon descriptions and no text in most of the programs i open i was kinda hoping that somebody would post something like a personalized fix after going thru the log. Thank you all for your help

britechguy · Feb 9, 2020

Did you do a Repair Install? You should try that before ever considering the "thermonuclear option" of a completely clean reinstall.

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Need help if possible-start menu doesnt work scannow doesnt fix the issue

buraz11

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jcgriff2

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Microsoft MVP (Ret.)

britechguy

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buraz11

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britechguy

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Need help if possible-start menu doesnt work scannow doesnt fix the issue

buraz11

New member

Attachments

jcgriff2

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

britechguy

Well-known member

buraz11

New member

britechguy

Well-known member

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)