Need help -- Can't complete install KB3000850 Win 8.1 64 bit

D

dawg1

Member
Joined
Apr 21, 2015
Posts
14
KB3000850 keeps reverting back after trying to install. I've tried Windows update tool and various other ideas. I posted my CBS log and SFCFix screen is below. Can anyone interpret what the issue is? Any help greatly appreciated. Thanks.

"Welcome to SFCFix by niemiro and sysnative.com.

Checking for updates . . .
No new update is available at this time.

Processing directive 1 of 1 (AutoAnalysis::)
Checking store directories . . .
Checking CBS.log . . .
Checking CheckSUR.log . . .
Checking CheckSUR.persist.log . . .

Attempting repair . . .
Stage 1
Stage 2
Stage 3
Stage 4a
Stage 5
Stage 6
Stage 7
Stage 8

Due to the nature of your corruptions, scan times have been extended by
approximately 15-20 minutes. Please be patient and allow the operation to
complete.


Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was
repaired.
The operation completed successfully."
 

Attachments

Hello and welcome.

SFCFix script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Go to your desktop and right click on the background -> Select New -> Text Document -> Name this file SFCFixScript.txt.
  3. Open up SFCFixScript.txt and copy all of the following text inside the code box below and paste it into SFCFixScript.txt.
    Code: 
    Trace::
amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0
  4. Click on File -> Save. Close out of SFCFixScript.txt.
  5. Save any open documents and close all open windows.
  6. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  7. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  8. SFCFix will now process the script.
  9. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  10. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 
Ok thanks. Here it is:
Code: 
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-04-25 13:33:43.623
Microsoft Windows 8.1 Update 3 - amd64
Using .txt script file at C:\Users\Intel G2020\Desktop\SFCFixScript.txt.txt [0]




Trace::
Successfully traced component amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0.
    Package_2_for_KB3022345~31bf3856ad364e35~amd64~~6.3.1.5.3022345-2_neutral_GDR
Trace:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-04-25 13:33:43.732
Script hash: xmaXT8MFWEk+9Wa1L0rPMRZpYh6eAbrIrS8lBu+3dHA=
----------------------EOF-----------------------
 
Thanks.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with rest of the steps.
Convert CBS.log to CBS.txt
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run => Inside the run box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  3. Press Enter
  4. Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
  5. Please upload CBS_{Username}_{Date}.txt to this thread.
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
Ok. Here's the fix and I attached dropbox link for cbs log. Thanks.
Code: 
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-04-27 15:43:34.990
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Intel G2020\Desktop\SFCFix.zip [1]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\telemetry.ASM-WindowsDefault.json
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\utc.app.json

WARNING: File C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\telemetry.ASM-WindowsDefault.json was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Intel G2020\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\telemetry.ASM-WindowsDefault.json to C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\telemetry.ASM-WindowsDefault.json.
WARNING: File C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\utc.app.json was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Intel G2020\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\utc.app.json to C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\utc.app.json.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\telemetry.ASM-WindowsDefault.json
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\telemetry.ASM-WindowsDefault.json
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\utc.app.json
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\utc.app.json
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-04-27 15:43:35.242
Script hash: qbi5wnkFhqgKrLNNoMkMkqXFdooZ1eHllXX79uBHvLs=
----------------------EOF-----------------------
CBS Link:
https://www.dropbox.com/s/0azqwcxaqbtl39v/cbs_dawg1_4-27-15.txt?dl=0
 
Ugh... tried to update. Got Failure to configure, reverting again. I ran SFCFix again and SCANNOW again if that will help. I think the scans found no errors. Checking the update history, the failed code I keep getting is 800F0922 if that means anything. Thank you for your effort.
Code: 
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-04-29 15:45:14.641
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-04-29 15:50:43.673
CBS link: https://www.dropbox.com/s/18ue4pdbg5ff83y/cbs_dawg1-4-29-15.txt?dl=0
 
Please navigate to C:\Windows\winsxs and copy any files with a similar name to pending.xml (e.g. pending.xml, pending.xml.bad, pending.xml_dfsadf78 etc.) to your folder on the Desktop [there may not be any, just if there are]. Then zip up this folder and attach it to your next post.

  1. Rlick on the Start button -> click on Command prompt as Administrator
  2. Inside the Command Prompt windows copy and paste the following command
    REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
    REG QUERY HKLM\COMPONENTS >1&& notepad 1
  3. Please wait for this to Finish before continuing with rest of the steps.
Please also export the following registry keys, add them into a zip and attach to this post:

  1. Right click on the Start button -> Click on Run -> type regedit
  2. Once regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\

  3. Once selected, click File > Export....
  4. Change the Save as type: to Registry Hive Files (*.*)
  5. Name this file Update (with no file extension) and save it to your Desktop.


Once done please upload this file via Dropbox or One Drive
 
Boot into the Windows RE mode: How to use the Windows 8 System Recovery Environment Command Prompt

Once the command Window is displayed please follow the below steps.

First command to enter is wmic logicaldisk get name. you will be given a similar output to:

Code: 
X:\Sources>wmic logicaldisk get name
Name
C:
D:
E:
X:

Now when you are in the RE the drive letters will often move around. start with the first letter that was provided in the list and enter in the following command (for this example we will use C:\ as it is the first one)

dir C:\
-This will display all the folders in the root drive of C

Can you see a folder called C:\Windows in list?
-If you can see C:\Windows then run the DISM command as DISM /Image:C:\ /Cleanup-Image /RevertPendingActions

If you can not see the Windows folder move onto the next Drive letter that we obtained with wmic logicaldisk get name and type in dir <DRIVE LETTER> (replace <DRIVE LETTER> with the drive you would like to check), can you see the Windows Folder?
-If yes, enter in the following command DISM /Image:C:\ /Cleanup-Image /RevertPendingActions and changed the C to what ever Drive letter has the Windows folder

Its just a case of going through each drive letter that was produced from the first list until the Windows folder is found then run the DISM command on that drive.

If you are prompted for a Scratch Directory please run the following:
mkdir C:\Scratch
DISM /Image:C:\ /ScratchDir:C:\Scratch /Cleanup-Image /RevertPendingActions
-Remember the drive letter in red needs to be changed like before.
 
Ok, found it under C: and ran the command. Command prompt replied and said it would revertpendingactions after reboot. Rebooted and tried the update but again failed and reverted. There was also a Windows folder under drive X: but it wouldn't let me run the command there. Anything else I can try?
Thanks again.
PS I see the same pending.xml files are still in that folder you asked me to check. Should those still be there?
 
They can be, there are a few different methods of removing these pending files.

Can you please upload a new copy of things requested in Post 9, I will create a manual fix here.
 
Another edit:
CBS log had been re-corrupted with the entries you gave me the last SFCFIX for. I re-ran that and that cleared all SFC errors. I also ran DISM and windows update repair tool. I was able to brute force delete the pending.xml files so those are gone too. BUT I then re-tried the KB3000850 and it again failed. I guess it's just not going to install on my machine. Frustrating.
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top