[SOLVED] My PC is experiencing windows update problems due to deletion of dll files

Laxman · Sep 23, 2018

Hi! A software that I downloaded caused problems with my windows 7 32 bit installation. It might have deleted some dll files of my pc as I was getting several errors related to windows update like error code 80072ee2. I have taken all the steps that you have posted in the instructions but still facing problems. My link to CBS folder and SFCfix file: CBS.zip - Google Drive
View attachment SFCFix.txt

jcgriff2 · Sep 23, 2018

Hi. . .

See if running Windows System Restore will get rid of the app that you downloaded/installed/executed and reinstate the now-missing DLL files.

Windows System Restore - Restore your System (Windows 10, 8.1, 8, 7 & Vista)

Be sure to select a restore point prior to the date of installing the offending app.

Curiosity, please - how do you know that you are missing DLL files?

What app did you download that you suspect caused all of this trouble? Do you have a link to it? Thank you.

Regards. . .

jcgriff2

Laxman · Sep 24, 2018

I know my pc has missing dll files because I wanted to test a usb that wasn't getting detected. Upon doing some research I suspected a missing usb driver so I installed this software: Download and Install Best-matched Drivers for 10 Millions+ Windows PCs | Driver Talent at first I thought its legit but when I ran a malwarebytes scan I got 2 detections in registry keys which I deleted later. Then my pc started causing errors when running any windows component like windows media player or windows usb to dvd tool which prompted that some file is missing in my folder and hence the utility cannot be used. Later I searched for what could be done so ran TDSSkiller and found a medium warning rootkit and removed it, after which I started getting more errors related to windows update. I also ran kaspersky recovery disk and found 4 detections recently. Now I also suspect that I have missing registry keys.

Sysnative Windows Update · Sep 24, 2018

Hello and welcome!

Let's start with the following:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put
Code:
tags around the log to break up the text.

Laxman · Sep 25, 2018

HTML:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-09-25 12:00:11.783
Microsoft Windows 7 Service Pack 1 - x86
Using .zip script file at C:\Users\admin\Desktop\SFCFix.zip [0]




Trace::
Successfully traced component x86_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.1.7601.23392_none_8d13491c01688272.
    Package_41_for_KB3146706~31bf3856ad364e35~x86~~6.1.1.2.3146706-65_neutral_LDR17
Trace:: directive completed successfully.




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Winsxs\Manifests

Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\Manifests\x86_policy.8.0.microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_4db63e267dcf142c.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_policy.8.0.microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_4db63e267dcf142c.manifest.

Successfully restored ownership for C:\Windows\Temp\CheckSur\Winsxs\Manifests
Successfully restored permissions on C:\Windows\Temp\CheckSur\Winsxs\Manifests
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2018-09-25 12:00:12.689
Script hash: Wq+3Lqw4aMB/jWOcQlnjAn+2+gGSwol6iqhIvK1dsOQ=
----------------------EOF-----------------------

Or view the file: View attachment SFCFix.txt

Sysnative Windows Update · Sep 25, 2018

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put tags around the log to break up the text.
Afterward, please run SURT and attach CheckSUR.log to confirm that everything has been fixed.

Laxman · Sep 25, 2018

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-09-25 18:52:44.828
Microsoft Windows 7 Service Pack 1 - x86
Using .zip script file at C:\Users\admin\Desktop\SFCFix.zip [1]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.1.7601.23392_none_8d13491c01688272.manifest

Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.1.7601.23392_none_8d13491c01688272.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.1.7601.23392_none_8d13491c01688272.manifest.

Successfully restored ownership for C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.1.7601.23392_none_8d13491c01688272.manifest
Successfully restored permissions on C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.1.7601.23392_none_8d13491c01688272.manifest
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2018-09-25 18:52:45.181
Script hash: TgdBMuJxg2iG66H/43LHbHfmPswQwceCF769GdKE2Jc=
----------------------EOF-----------------------

SFCfix output

Laxman · Sep 25, 2018

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2018-09-25 19:01

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Manifest All Zeros    0x00000000    winsxs\Manifests\x86_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.1.7601.23392_none_8d13491c01688272.manifest    x86_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.1.7601.23392_none_8d13491c01688272    
(fix)    CSI Manifest All Zeros    CSI File Replaced    File: x86_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.1.7601.23392_none_8d13491c01688272.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab
(f)    CSI Manifest Zero Length    0x00000000    winsxs\Manifests\x86_policy.8.0.microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_4db63e267dcf142c.manifest    x86_policy.8.0.microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_4db63e267dcf142c    
(fix)    CSI Manifest Zero Length    CSI File Replaced    File: x86_policy.8.0.microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_4db63e267dcf142c.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab
(f)    CSI Missing Winning Component Key    0x00000000    x86_avast.vc140.crt_fcc99ee6193ebbca_14.0.25325.0_none_a01bd4182e9569cc        
(fix)    CSI Missing Winning Component Key    CSI Registry Item Repaired    Deleted winners map value 14.0.25325.0
(f)    CSI Missing Winning Component Key    0x00000000    x86_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_d7585f6ff4959666        
(fix)    CSI Missing Winning Component Key    CSI Registry Item Repaired    Deleted winners map value 14.0.25325.0
(f)    CSI Missing Winning Component Key    0x00000000    x86_avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_abeb4fc4f072369b        
(fix)    CSI Missing Winning Component Key    CSI Registry Item Repaired    Deleted winners map value 14.0.25325.0
(f)    CSI Missing Winning Component Key    0x00000000    x86_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_cfd979a5f9641349        
(fix)    CSI Missing Winning Component Key    CSI Registry Item Repaired    Deleted winners map value 14.0.25325.0
(f)    CSI Missing Winning Component Key    0x00000000    x86_policy.14.0.avast.vc140.mfc_fcc99ee6193ebbca_14.0.25325.0_none_97ea50fde4578039        
(fix)    CSI Missing Winning Component Key    CSI Registry Item Repaired    Deleted winners map value 14.0.25325.0
(f)    CSI Missing Winning Component Key    0x00000000    x86_avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_b36a358eeba3b9b8        
(fix)    CSI Missing Winning Component Key    CSI Registry Item Repaired    Deleted winners map value 14.0.25325.0
(f)    CSI Missing Winning Component Key    0x00000000    x86_avast.vc140.mfc_fcc99ee6193ebbca_14.0.25325.0_none_a4fbd60a2b6998ff        
(fix)    CSI Missing Winning Component Key    CSI Registry Item Repaired    Deleted winners map value 14.0.25325.0
(f)    CSI Missing Winning Component Key    0x00000000    x86_policy.14.0.avast.vc140.crt_fcc99ee6193ebbca_14.0.25325.0_none_930a4f0be7835106        
(fix)    CSI Missing Winning Component Key    CSI Registry Item Repaired    Deleted winners map value 14.0.25325.0

Summary:
Seconds executed: 747
 Found 10 errors
 Fixed 10 errors
  CSI Manifest Zero Length Total count: 1
  Fixed: CSI Manifest Zero Length.  Total count: 1
  CSI Manifest All Zeros Total count: 1
  Fixed: CSI Manifest All Zeros.  Total count: 1
  CSI Missing Winning Component Key Total count: 8
  Fixed: CSI Missing Winning Component Key.  Total count: 8

CheckSUR.log output
Thanks for the help sir. I found out that my windows can update now. Apparently this corruption was caused by the faulty driver that I installed. I ran malwarebytes scan which found 2 registry key PUPs, Kaspersky rescue disk spotted about 4 errors and I ran eset online scanner today which detected another 7 infected files. Hope so there is no more threat lurking in my pc.:smile9:

Sysnative Windows Update · Sep 25, 2018

Excellent! Everything has been fixed! Take care!

[SOLVED] My PC is experiencing windows update problems due to deletion of dll files

Laxman

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[SOLVED] My PC is experiencing windows update problems due to deletion of dll files

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Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

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Inactive

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Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)