Peter, I want to thank you immensely for the assistance you have provided us. We truly, truly appreciate your efforts in helping us get this resolved. Unfortunately, due to the nature of the issue and the unexpected length of time the is issue is taking to correct, we have decided to start completely fresh this summer with a new installation of Windows. Again, you have been incredibly helpful and we truly appreciate what you have done for us. On behalf of the Computer Support Group, THANK YOU!!!