Multiple server 2012R2 not applying updates

L

leweytaylor

Member
Joined
May 31, 2023
Posts
21
Tried many things with no success including:
PS C:\Windows\system32> sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
PS C:\Windows\system32> Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was repaired.
The operation completed successfully.
PS C:\Windows\system32>
 

Attachments

Hello and welcome,

Attach the file C:\Windows\INF\setupapi.dev.log to your next reply,
 
Click the Start button and then type cmd in the search box. Right-click on cmd that comes up in the search results and select Run as administrator.
A User Account Control dialog may come up asking for approval. If it does go ahead and allow.
A command prompt window will open. Copy and paste the following into the command-prompt and hit enter.
dir C:\Windows\System32\DriverStore\FileRepository\wstorflt.inf*.*
4. When completed provide a screenshot of the commandprompt window.
 
Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here.

Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
  • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBak program now.
 
Install Update with DISM
  1. Download the update MSU here: https://catalog.s.download.windowsu..._94a08e535c004b860e9434fbd1e2d293583620a2.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows8.1-kb3000850-x64_94a08e535c004b860e9434fbd1e2d293583620a2.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb3000850-x64.cab

  6. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  7. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 
The update completes and I get a restart windows Y/N. After pressing Y the server starts with the spinning circle updating windows, gets to 7 percent then stops and reboots and displays this screen saying we couldn't complete updates. It reboots a few times and does return to a normal login.1685801490615.png
 
FRST Registry Search
  1. Click the Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
  5. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  6. Right-click on the file FRST64.exe and choose Run as administrator.
  7. Copy and paste KB3000850 into the Search box and click the Search Registry button.
  8. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  9. You may close any remaining open windows now.
 
I can't get FRST64.exe to run. A message stating "This app cant' run on your PC" is displayed. I tried every combination of compatibility mode.
 
Restart the machine.
Download FRST64.exe again and run it as instructed in my previous message.
Provide a screenshot of the error message.
 
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.

Step 2: SFC Scan
  1. Right-click the Start button and select Command Prompt (administrator).
  2. When command prompt opens, copy and paste the following commands into it, press enter after each.

    Code: 
    sfc /scannow
    Wait for this to finish before you continue

    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  3. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
    Note: if the file is too big to upload to your next post please upload via a service such as Gofile or WeTransfer and just provide the download link.
 

Attachments

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>
 

Attachments

I tried to install updates again. It looks like KB3000850 is reporting being installed twice and it wants to install it again.
1686061279683.png
1686061337665.png
 

Attachments

  • 1686061271297.png
    1686061271297.png
    84.6 KB · Views: 4
It looks like KB3000850 is reporting being installed twice and it wants to install it again.
Click to expand...
That can be as we installed it manually and removed it with the latest fix.
Try to install KB2461484 only.
If successful install KB3209361 only.
Please report the result.
 
Great.
Run the command Dism /Online /Cleanup-Image /RestoreHealth in an elevated commandprompt and report the result.
 
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was repaired.
The operation completed successfully.

C:\Windows\system32>
 
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