I've got a few issues cropping up in the past few days that have brought my laptop down to bear-bones usability in Windows.
The major ones are as follows:
- Windows applications do not load; start menu does not open, Cortana does not open, cannot access Windows Defender, can't access Settings, etc.
- I cannot drag and drop files in any situation, and my browser is not allowing me to drag and drop either, but I can still drag windows around + select items on the desktop by dragging. I've tried different mouses just to be sure and get the same result every time.
- I cannot boot into advanced startup options.
I've attempted using DISM - it returns "the name of an attribute in an identity is not within the legal range". SFC /scannow returns "Windows Resource Protection found corrupt files but was unable to fix some of them."
I suspect a registry issue but I'm not sure how to go about resolving it.
Laptop is an Acer Aspire 3 (A315-21-4808) running 64bit Win10, I'm not certain of the version but it's not up to date because I'm hesitant about introducing a whole host of other issues upon updating.
If I should provide anything else, let me know.
Edit: See dism.log here;
2020-05-11 16:02:55, Info DISM API: PID=5540 TID=6644 DismApi - Pastebin.com
The major ones are as follows:
- Windows applications do not load; start menu does not open, Cortana does not open, cannot access Windows Defender, can't access Settings, etc.
- I cannot drag and drop files in any situation, and my browser is not allowing me to drag and drop either, but I can still drag windows around + select items on the desktop by dragging. I've tried different mouses just to be sure and get the same result every time.
- I cannot boot into advanced startup options.
I've attempted using DISM - it returns "the name of an attribute in an identity is not within the legal range". SFC /scannow returns "Windows Resource Protection found corrupt files but was unable to fix some of them."
I suspect a registry issue but I'm not sure how to go about resolving it.
Laptop is an Acer Aspire 3 (A315-21-4808) running 64bit Win10, I'm not certain of the version but it's not up to date because I'm hesitant about introducing a whole host of other issues upon updating.
If I should provide anything else, let me know.
Edit: See dism.log here;
2020-05-11 16:02:55, Info DISM API: PID=5540 TID=6644 DismApi - Pastebin.com
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