MSDTC.LOG problem - please help

[chunkit]

I've used SFCFix.exe with SFCFixScript.txt as described at https://www.sysnative.com/forums/windows-update/5121-cbs-log-problem.html#post38774
and below is the output. I'll appreciate if someone can look at it and suggest a fix. Thank you.

SFCFix version 2.4.3.0 by niemiro.Start time: 2015-04-08 13:22:06.906
Microsoft Windows 8.1 Update 1 - amd64
Using .txt script file at C:\Users\chunkit\Desktop\SFCFixScript.txt [0]








FileScan::
[0: 1] C:\Windows.old\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
File is untraceable.
Found: ZOM2A1sI9i25LVFShSopEimnFtVKIQLW3+GD3agBpQI=
Version number not available.
Trace not available.






[1: 1] C:\Windows\System32\MsDtc\MSDTC.LOG
File is untraceable.
Found: EAqP9UWIktFM8yVqz8FgCXS71yeh+1hGnEhW+59FLJo=
Version number not available.
Trace not available.






[2: 2] C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
File is untraceable.
Found: Q4htnI+yK+Jo0DJugTfqjq40IHkXFkIWyyAaDjFGEvo=
Version number not available.
Trace not available.


[C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG]
FileScan:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-04-08 13:22:11.116
Script hash: yqmxX1j/+8ZyX3y6rPOmoWChAp9FEXuZ4bDqiXrV6rc=
----------------------EOF-----------------------

Back story: Kept getting System service Exception on Windows 8.1 when turning it on or restarting and could out it had to do with prncacla.inf. Did a non-destructive reinstallation of Windows 8.1 and the problem (System Service Exception) seems to have gone, only to come back. Now the problem is with MSDTC.LOG. The computer is probably due for a full format and Windows installation or clean image restore (don't have very recent image), but I don't have the luxury of time at work so I'm trying to fix it for the time being while I get another computer.

 

[Go The Power]

Hello and welcome to the forum

Sorry for the delay.

Can you please run SFC /SCANNOW and upload a CBS log?

SFC /SCANNOW

1. Right click on the
   
   button
2. Click on Command prompt (Admin) => Press Yes on the prompt
3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
4. Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

1. Right click on the
   
   button
2. Click on Run => Inside the run box copy and paste the following command:
   

   cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

3. Press Enter
4. Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
5. Please upload CBS_{Username}_{Date}.txt to this thread.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

 

[chunkit]

Hello and thank you for your reply. Here's the log file:
https://drive.google.com/file/d/0B0cyZcsvdNqQaDBZa0ZXbUVGTms/view?usp=sharing

 

[Go The Power]

Hello again,

Please follow the steps here to resolve the issue :)
https://www.sysnative.com/forums/wi...error-800700a1-when-installing-kb3000850.html

 

[chunkit]

Hello and thank you again.

I followed the steps exactly and got results that were positive match too.

Did a restart thinking the problem was solved, but the computer kept restarting with System Service Exception and the restores didn't work this time. (Previously it would encounter System Service Exception but a system restore would fix it) After about perhaps 10+ automatic restarts with System Service Exception and no end in sight, I restored an old but clean image onto the first disk (there's two in this laptop). I didn't lose any work, just some custom settings and had to do installations of programs that are not in the image.

There appears to be no problems with the computer now, so I'll probably reimage it now.

Just a heads up to anyone who reads this: it's a good idea to backup your data, custom settings, and make regular images of the OS drive.

 

[Go The Power]

Sorry that it had to come to that, glad to hear your PC is working again though,