Samsquantch
Member
- Jan 6, 2022
- 5
The Problem:
Manipulating the thumbsticks on my Xbox One controller (connected via cable or wireless) causes huge latency spikes and audio stutter. The problem gets worse over time, until eventually my PC begins freezing anytime I move one of the thumbsticks. Pressing any combination of buttons on the controller does not cause latency spikes, it only occurs when moving the thumbsticks. I can switch instantly to keyboard + mouse and the latency spikes no longer occur. My normal latency peaks at around 300, but when using the thumbsticks it is jumping up to 4000 and higher, which is when they begin to freeze up my PC.
Setup:
Windows 10 64 bit, i5 6600k, rtx 3080ti, Asus Z170-A Motherboard.
I have updated drivers relating to the Xbox game controller, including using the Xbox Accessories app. My BIOS is up to date and I have turned off all power saving options. I heard of problems with Realtek audio drivers so I replaced them with Microsoft's drivers but there was no change. I also tried with antivirus and google chrome shut down but it didn't change anything. And I have tried different USB ports, including the ones my mouse + keyboard use.
On a fresh restart, I can use the Xbox controller for about 3-4 minutes before latency spikes begin showing in LatencyMon. They gradually get bigger and after about 20 minutes of use, moving a thumbstick causes so much latency that it freezes my PC. It goes back to normal instantly if I no longer touch the thumbsticks. I really don't understand why it's only the thumbsticks that are causing such huge latency spikes. Unfortunately I don't have another device to test the controller to rule it out, though I would be very surprised if a controller fault could cause this issue.
Any help is appreciated, thanks.
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:02:11 (h:mm:ss) on all processors.
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: DESKTOP-UVIC77V
OS version: Windows 10 , 10.0, build: 19042 (x64)
Hardware: ASUSTeK COMPUTER INC., Z170-A
CPU: GenuineIntel Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz
Logical processors: 4
Processor groups: 1
RAM: 16323 MB total
_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 3504 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 3522.40
Average measured interrupt to process latency (µs): 7.391501
Highest measured interrupt to DPC latency (µs): 3393.0
Average measured interrupt to DPC latency (µs): 2.783829
_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 6.613014
Driver with highest ISR routine execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation
Highest reported total ISR routine time (%): 0.002528
Driver with highest ISR total time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation
Total time spent in ISRs (%) 0.002528
ISR count (execution time <250 µs): 12822
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 481.152397
Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 496.76 , NVIDIA Corporation
Highest reported total DPC routine time (%): 0.189342
Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
Total time spent in DPCs (%) 0.454020
DPC count (execution time <250 µs): 310722
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 4
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: avastui.exe
Total number of hard pagefaults 269
Hard pagefault count of hardest hit process: 95
Number of processes hit: 19
_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 6.700119
CPU 0 ISR highest execution time (µs): 6.613014
CPU 0 ISR total execution time (s): 0.008737
CPU 0 ISR count: 9637
CPU 0 DPC highest execution time (µs): 481.152397
CPU 0 DPC total execution time (s): 2.188875
CPU 0 DPC count: 290351
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 0.701956
CPU 1 ISR highest execution time (µs): 6.217466
CPU 1 ISR total execution time (s): 0.004510
CPU 1 ISR count: 3185
CPU 1 DPC highest execution time (µs): 221.132420
CPU 1 DPC total execution time (s): 0.141916
CPU 1 DPC count: 11875
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 0.385956
CPU 2 ISR highest execution time (µs): 0.0
CPU 2 ISR total execution time (s): 0.0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 224.959475
CPU 2 DPC total execution time (s): 0.031739
CPU 2 DPC count: 4853
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 0.295609
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 167.529110
CPU 3 DPC total execution time (s): 0.016535
CPU 3 DPC count: 3647
______________________________________________________________________________________________
Manipulating the thumbsticks on my Xbox One controller (connected via cable or wireless) causes huge latency spikes and audio stutter. The problem gets worse over time, until eventually my PC begins freezing anytime I move one of the thumbsticks. Pressing any combination of buttons on the controller does not cause latency spikes, it only occurs when moving the thumbsticks. I can switch instantly to keyboard + mouse and the latency spikes no longer occur. My normal latency peaks at around 300, but when using the thumbsticks it is jumping up to 4000 and higher, which is when they begin to freeze up my PC.
Setup:
Windows 10 64 bit, i5 6600k, rtx 3080ti, Asus Z170-A Motherboard.
I have updated drivers relating to the Xbox game controller, including using the Xbox Accessories app. My BIOS is up to date and I have turned off all power saving options. I heard of problems with Realtek audio drivers so I replaced them with Microsoft's drivers but there was no change. I also tried with antivirus and google chrome shut down but it didn't change anything. And I have tried different USB ports, including the ones my mouse + keyboard use.
On a fresh restart, I can use the Xbox controller for about 3-4 minutes before latency spikes begin showing in LatencyMon. They gradually get bigger and after about 20 minutes of use, moving a thumbstick causes so much latency that it freezes my PC. It goes back to normal instantly if I no longer touch the thumbsticks. I really don't understand why it's only the thumbsticks that are causing such huge latency spikes. Unfortunately I don't have another device to test the controller to rule it out, though I would be very surprised if a controller fault could cause this issue.
Any help is appreciated, thanks.
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:02:11 (h:mm:ss) on all processors.
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: DESKTOP-UVIC77V
OS version: Windows 10 , 10.0, build: 19042 (x64)
Hardware: ASUSTeK COMPUTER INC., Z170-A
CPU: GenuineIntel Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz
Logical processors: 4
Processor groups: 1
RAM: 16323 MB total
_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 3504 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 3522.40
Average measured interrupt to process latency (µs): 7.391501
Highest measured interrupt to DPC latency (µs): 3393.0
Average measured interrupt to DPC latency (µs): 2.783829
_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 6.613014
Driver with highest ISR routine execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation
Highest reported total ISR routine time (%): 0.002528
Driver with highest ISR total time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation
Total time spent in ISRs (%) 0.002528
ISR count (execution time <250 µs): 12822
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 481.152397
Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 496.76 , NVIDIA Corporation
Highest reported total DPC routine time (%): 0.189342
Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
Total time spent in DPCs (%) 0.454020
DPC count (execution time <250 µs): 310722
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 4
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: avastui.exe
Total number of hard pagefaults 269
Hard pagefault count of hardest hit process: 95
Number of processes hit: 19
_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 6.700119
CPU 0 ISR highest execution time (µs): 6.613014
CPU 0 ISR total execution time (s): 0.008737
CPU 0 ISR count: 9637
CPU 0 DPC highest execution time (µs): 481.152397
CPU 0 DPC total execution time (s): 2.188875
CPU 0 DPC count: 290351
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 0.701956
CPU 1 ISR highest execution time (µs): 6.217466
CPU 1 ISR total execution time (s): 0.004510
CPU 1 ISR count: 3185
CPU 1 DPC highest execution time (µs): 221.132420
CPU 1 DPC total execution time (s): 0.141916
CPU 1 DPC count: 11875
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 0.385956
CPU 2 ISR highest execution time (µs): 0.0
CPU 2 ISR total execution time (s): 0.0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 224.959475
CPU 2 DPC total execution time (s): 0.031739
CPU 2 DPC count: 4853
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 0.295609
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 167.529110
CPU 3 DPC total execution time (s): 0.016535
CPU 3 DPC count: 3647
______________________________________________________________________________________________
