[SOLVED] Monthly rollup updates error (80073701)

F

feng

Member
Joined
Oct 22, 2018
Posts
11
Hello.

I have been trying to install monthly quality rollup updates since July, but they always failed to install , showing error 80073701.

I tried many solutions ( scan with malwarebytes, reset windows update, SURT), but the error persists.

Thank you for your help.
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.



  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put
    Code:
    tags around the log to break up the text.





SFC Scan



  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 

Attachments

FRST Registry Search
 1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste KB4088881 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.
 
Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
3. Extract it.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
4. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
5. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
7. Try updates and if any fail, attach CBS.log.
 

Attachments

Noticed slow performanc the day after we did Windows Updates.

Anyway, C:\ProgramData\Microsoft\Windows\WER\ReportQueue is filling up with folders named similar to:

Critical_6.1.7601_362645fc541e8f7790eb7374cdbd7636bbea56ba_cab_14c1c2b2

This folder contains CBS.LOG file and a few other related files.

A new folder is created ever minute or so until the HD fills. And PC has spurts of running slow. Windows updates runs and finds no needed updates.

Thoughts to fix?


(I have kept deleting, but it still keeps appearing until C: space runs out)
Thanks
 

Attachments

Please provide the following screenshot.


36455d1528998484-cab_-files-multiplying-my-c-drive-directory-environment-variables-png
 
Untitled.png

Generate 10GB files in one hour, file location and size below attached　
In addition, the computer has become very slow
 

Attachments

Step 1. Stop the Windows Modules Installer service. Click Start and in the Search box type

services.msc


Press Enter and you see the Local Services list.

Step 2. Scroll down to the Windows Modules Installer service and double-click on it.

Step 3. Under Service status, click Stop. Click OK.
Step 4. Use File Explorer to go to C:\Windows\Logs\CBS. (If Windows is installed on a different hard drive, you have to go to that drive.)
Step 5. Move or rename all of the files in that folder.
Step 6. For good measure, delete all the "cab*" files in your Windows Temp folder, typically C:\Windows\Temp. Makecab won't ever delete them, so you get to.
Step 7. Reboot.
 
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