Missing/corrupt windows files

M

Mixor

New member
Joined
Feb 2, 2014
Posts
4
Hi Team,

This morning my internet explorer would not load, I tried to run Task Manager and it said it was missing a .dll file.

The laptop was working fine last night and the only thing that was changed yesterday was that I copied a game from my PC to it. It was 2 folders in program files called Battlenet and Hearthstone. I didn't want to download them again on the laptop, it was all working well.

I have ran the windows scan program to fix any missing or corrupted files. It completed 100% and found corrupted files but was unable to fix them.

I have attached the CBS file to be reviewed.

Thanks.
 
Hello Mixor and welcome to Sysnative Forums! :)

The CBS log shows exactly which file is corrupt, and therefore which I need to repair:

Code: 
2014-02-03 11:42:56, Info                  CSI    0000048a [SR] Verify complete
2014-02-03 11:42:56, Info                  CSI    0000048b [SR] Repairing 198 (0x00000000000000c6) components
2014-02-03 11:42:56, Info                  CSI    0000048c [SR] Beginning Verify and Repair transaction
2014-02-03 11:43:00, Info                  CSI    0000048d Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD do not match actual file [l:22{11}]"PINTLGB.IMD" :
  Found: {l:32 b:l4ReoUNWh7axj8oO76qf9ql41yMn3b3y+lmJH5RaV7w=} Expected: {l:32 b:J6AvUKZSQcIPKPun7NfGVWIMm3i+0inkQGELvMplJfQ=}
2014-02-03 11:43:00, Info                  CSI    0000048e [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-02-03 11:43:03, Info                  CSI    0000048f Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD do not match actual file [l:22{11}]"PINTLGB.IMD" :
  Found: {l:32 b:l4ReoUNWh7axj8oO76qf9ql41yMn3b3y+lmJH5RaV7w=} Expected: {l:32 b:J6AvUKZSQcIPKPun7NfGVWIMm3i+0inkQGELvMplJfQ=}
2014-02-03 11:43:03, Info                  CSI    00000490 [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-02-03 11:43:03, Info                  CSI    00000491 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2014-02-03 11:43:03, Info                  CSI    00000492 Hashes for file member \??\C:\Windows\IME\IMESC5\DICTS\PINTLGB.IMD do not match actual file [l:22{11}]"PINTLGB.IMD" :
  Found: {l:32 b:l4ReoUNWh7axj8oO76qf9ql41yMn3b3y+lmJH5RaV7w=} Expected: {l:32 b:J6AvUKZSQcIPKPun7NfGVWIMm3i+0inkQGELvMplJfQ=}
2014-02-03 11:43:03, Info                  CSI    00000493 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD do not match actual file [l:22{11}]"PINTLGB.IMD" :
  Found: {l:32 b:l4ReoUNWh7axj8oO76qf9ql41yMn3b3y+lmJH5RaV7w=} Expected: {l:32 b:J6AvUKZSQcIPKPun7NfGVWIMm3i+0inkQGELvMplJfQ=}
2014-02-03 11:43:03, Info                  CSI    00000494 [SR] Could not reproject corrupted file [ml:520{260},l:62{31}]"\??\C:\Windows\IME\IMESC5\DICTS"\[l:22{11}]"PINTLGB.IMD"; source file in store is also corrupted
2014-02-03 11:43:04, Info                  CSI    00000495 Repair results created:

Here's the fix for it. :)

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.


https://www.dropbox.com/s/zd68u34jscp6a0s/SFCFix.zip

SFC Scan


  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.


Regards,
Stephen
 
Hi Stephen,

I followed all of your instructions, I can now access my task manager however I still can not access Internet Explorer.

SFCfix Script

Code: 
SFCFix version 2.1.0.0 by niemiro.
Start time: 2014-02-04 02:10:28.836
Using .zip script file at C:\Users\Brenden\Desktop\SFCFix.zip
 

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD
Line blocked (SFCFix.txt): "C:\Users\Brenden\AppData\Local\niemiro\Archive\SFCFix.txt" C:\Windows\winsxs\SFCFix.txt.
Successfully copied file [URL="file://\\?\C:\Users\Brenden\AppData\Local\niemiro\Archive\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD"]\\?\C:\Users\Brenden\AppData\Local\niemiro\Archive\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD[/URL] to [URL="file://\\?\C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD"]\\?\C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD[/URL].
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD
PowerCopy:: directive completed successfully.
 

Successfully processed all directives.
SFCFix version 2.1.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2014-02-04 02:10:32.508
----------------------EOF-----------------------


SFC Scan

 
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