[SOLVED] Microsoft Windows 8.1 Update 3 - amd64

[pilgrimdou]

Hi there

my Windows 8.1 Pro does freeze very often, the apps not responding mostly Firefox, Task manager, Windows itself. After couple a days of various tests I found this forum and did run SFCFix version 2.4.9.2 by niemiro but I don't know what to do now.

I would really appreciate any help to solve my problem. Thanks.

 

[pilgrimdou]

sfcdetails

 

[pilgrimdou]

running sfc-scannow again and again with no result, also I did run your SFCFix.zip trick but the same corrupted file cannot be repaired. Any help?

 

[BrianDrab]

I don't believe this is the cause of your issues but let's fix the corrupt file and then we can move on from there. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - SFC Scan
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

---

Items for your next post
1. SFCFix.txt
2. CBS.txt

 

[pilgrimdou]

Ok guys, it's working now perfectly and everything is fine. Thanks again for your help :)


CBS.txt

Mega File Upload - cbs.txt

 

[BrianDrab]

No problem. Take care.