OK, good. One more log please.
Extract Readable WindowsUpdate.log
1. Click in the search box at the bottom of the screen and type Powershell.
2. Click on Windows PowerShell Desktop app that appears in the search results.
3. Copy/Paste the following into the Powershell window and hit enter. Note: In Windows 10, after you have copied your text, you can simply right-click inside the powershell window and the text will be pasted.
Get-WindowsUpdateLog
4. You may be prompted with a Microsoft Internet Symbol Store terms of use dialog. If you are, please click Yes.
5. When the process is done there should be a WindowsUpdate.log on your desktop. Please zip/attach this file.