Microsoft mistakenly caps some users' OneDrive storage limits

JMH

Emeritus, Contributor
Joined
Apr 2, 2012
Posts
7,197
Over the weekend, I received fresh complaints from a number of OneDrive and Office 365 users that their storage limits had been capped at one terabyte -- despite Microsoft promises of a year's grace period for many of them.

Late last year, shortly after the company reneged on its promises of free OneDrive consumer and OneDrive for Business storage for all its Office 365 customers, Microsoft officials said they'd throw some users a cloud storage bone. At that time, Microsoft execs said they'd offer all Office 365 Home, Personal and University users with more than one terabyte of storage to keep their higher storage amounts for at least a year.

So what happened last week? Why were some users seeing their storage capped in spite of the grace period? Why were others noticing that any documents and files they were storing beyond the one terabyte limit suddenly read only?


It was a mistake, a Microsoft spokesperson confirmed. Microsoft officials expect to reinstitute previous storage amounts early this week.
Microsoft mistakenly caps some users' OneDrive storage limits | ZDNe
 

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