Microsoft is investigating freezing issues on PCs after Windows 10 Anniversary Update

[JMH]

Last week, we reported that several users are experiencing freezing issues on their PCs after the Windows 10 Anniversary Update. This usually involved a system freeze after logging in, which rendered the device unresponsive. Several of our readers confirmed that they were experiencing the same issue on different devices and configurations as well, but had been unable to discover a universal fix.

Now, Microsoft has acknowledged the issue, stating that the company has received a "small number of reports", and has confirmed that it is currently investigating the reason behind the problem, as it works on a fix.

According to Microsoft Forum Moderator Basith M, the company is aware that users are experiencing freezing issues on PCs after the Windows 10 Anniversary Update. However, the moderator mentioned that the problem plagues only those with the operating system installed on solid-state drives (SSDs), with apps and data downloaded on separate drives. Basith also went on to say that if users sign in to Windows 10 in Safe Mode, the issue does not occur.

Microsoft is investigating freezing issues on PCs after Windows 10 Anniversary Update

 

[Digerati]

I had a similar problem on my old (updated from W7) Toshiba notebook after upgrading to the W10AU. I thought it was bricked. But I learned long ago that operating systems sometimes play possum. That is, they appear to be dead but really have just slowed to almost a complete stop. I walked away and about 30 minutes later, I noticed the notebook had totally shutdown. I pressed the power button and was greeted with a fully functional, and updated computer. :) Certainly not saying that will work for everyone, just saying don't assume a dead computer is really did.