Lots of BSODs with multiple reasons.

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kciNFL

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Joined
Jul 17, 2013
Posts
21
Hello, i been receiving multiple BSODs while playing video games(BF3, CoD BO2, and CS:GO) for about a month now. I have spent countless amounts of hours researching and trying different things on my own because i know a decent amount of things about computers and i have finally gave up and look for some help.
Some BSODs I keep getting:
MEMORY_MANAGEMENT
irql_not_less_or_equal(Most Frequent)
SYSTEM_SERVICE_EXCEPTION

Some of things i have tried(Forgot maybe a few)
Restoring Windows 7
Taking out memory sticks
Downloading Different Video Card Drivers
Running Memtest(No Errors found after testing for 9 hours)
Downloading different AMD chipset drivers
Tried Underclocking, standard, and overclocking everything.
I have a feeling it is my memory but i am not certain anymore as i am completely frustrated.

My Computer Specs:
Asus AMD Sabertooth Motherboard
16GB GSkill 1866 Memory Speed
6970 ATI Radeon 2GB DDR5
AMD Phenom II x6 1100T BE 3.3 Standard Clock (3.8) Turbo
850W Thermaltake Powersupply.
1TB Seagate 7200 RPM HDD
 
Frequent BSODs with different error messages.

· OS - Vista/ Windows 7, Windows 8 ? Windows 7
· x86 (32-bit) or x64 ? 64 Bit
· What was original installed OS on system? Windows 7 64 Bit
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? I purchased and installed it
· Age of system (hardware) 1 1/2 Years Old
· Age of OS installation - have you re-installed the OS? 1 1/2 Years Old, full restored computer after it blue screened but it keeps doing it

· CPU AMD Phenom II x6 1100T BE 3.3 Standard Clock (3.8) Turbo
· Video Card 6970 Ati Radeon 2 GB DD5
· MotherBoard Asus AMD Sabertooth
· Power Supply - brand & wattage (if laptop, skip this one) 850W ThermalTake

· System Manufacturer Custom Built
· Exact model number (if laptop, check label on bottom)
Some BSODs I keep getting:
MEMORY_MANAGEMENT
irql_not_less_or_equal(Most Frequent)
SYSTEM_SERVICE_EXCEPTION


Some of things i have tried(Forgot maybe a few)
Restoring Windows 7
Taking out memory sticks
Downloading Different Video Card Drivers
Running Memtest(No Errors found after testing for 9 hours)
Downloading different AMD chipset drivers
Tried Underclocking, standard, and overclocking everything.
I have a feeling it is my memory but i am not certain anymore as i am completely frustrated.
 

Attachments

Re: Frequent BSODs with different error messages.

Also i would like to mention that I only get the BSODs when i play video games (Battlefield 3, CoD Black Ops II, and CS:GO).
 
Hi, I've requested for your two threads to be merged. Moving on, we have various different bugchecks here:

IRQL_NOT_LESS_OR_EQUAL (a)

A kernel-mode driver or process attempted to access a protected memory location it does not have permission for, or a kernel interrupt request level (IRQL) attempted to access a memory address that is too high.

This bugcheck usually occurs when a driver uses an incorrect memory address. Other possible causes of this error include: bug in a device driver, system service, the BIOS, an old Anti-virus program or backup tool, or possibly memory issues.
Click to expand...

SYSTEM_SERVICE_EXCEPTION (3b)

An exception happened while executing a routine that transitions from non-privileged code to privileged code.

This bugcheck is generally related to a video driver issue.
Click to expand...

Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. If you've already tried the latest version as well as many possible previous versions, you can try a beta driver if available.

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).


The processor identified a problem, but Windows was unable to deal with it.

This problem can occur when any of these issues occur:

・ Defective memory, memory incorrectly installed or mismatched memory sticks
・ BIOS having the wrong settings and/or overclocking the processor (CPU) or memory
・ Stopped or slow fans causing overheating
・ Defective or buggy hardware or video drivers
・ Defective Processor (CPU)
Click to expand...

Remove !avast and replace with Microsoft Security Essentials:

!avast removal - avast! Uninstall Utility | Download aswClear for avast! Removal

MSE - Microsoft Security Essentials - Microsoft Windows

Update your BIOS ASAP:

BIOS Version 0705
BIOS Starting Address Segment f000
BIOS Release Date 08/22/2011
Click to expand...

& according to Asus' website, the latest version # for your board is 1604~

SABERTOOTH 990FX - Motherboards - ASUS

Regards,

Patrick
 
I have had the latest driver well before it started having BSODs, i did try the beta driver but it still did the samething. I havent tried rolling back at all. I downloaded latest BIOS version and got rid of AVAST and put Microsoft Security Essentials on it. It could take 5 mins or multiple hours for the computer to BSOD while playing video games but i will post results when I can. Thank you very much for your help so far :).
 
Well it BSOD again SYSTEM_SERVICE_EXCEPTION, it did it while playing BF3, didn't take long. Also is there anyway to make this easier like using Steam, Ventrilo or something instead of talking a fourm post, just a suggestion.
 
kciNFL said:
Well it BSOD again SYSTEM_SERVICE_EXCEPTION, it did it while playing BF3, didn't take long. Also is there anyway to make this easier like using Steam, Ventrilo or something instead of talking a fourm post, just a suggestion.
Click to expand...

No, sorry, we only provide assistance via the forums.

The latest attached DMP file is of the *3B bugcheck again. I am going to recommend installing a non-latest / beta driver, and instead install a previous version to the latest, or possibly a few versions behind.

Regards,

Patrick
 
Ok i will rollback a few drivers but how do i post my minidump correctly because i am not certain how.
 
When the system crashes, it will generate a DMP file in the \Minidump folder. If you get any further crashes, simply right click the folder > send to > compressed (zip) and attach that here just how you did before.

Regards,

Patrick
 
Ok well i am going to try rolling back video card drivers(2 Back from current since i already tried the beta driver with no success). Hopefully this minidump thing works and hopefully we can figure something out because i am literally out of ideas of trying things.
 

Attachments

You attached the DMP files correctly in the first place, and we know the bugchecks, we just need to go through the diagnostic steps now to solve it : )

Post back with the system behavior after you've uninstalled your currently drivers and rolled back a version or so from the latest.

Regards,

Patrick
 
IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: hardware
Click to expand...

Given we are still seeing crashes from video games even after rolling back drivers, and seeing a hardware image / module name, let's start running some hardware diagnostics:

Run Memtest for no less than ~8 passes, and please run it even if you've run it before~

Memtest86+:

Download Memtest86+ here:

Memtest86+ - Advanced Memory Diagnostic Tool

Which should I download?

You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).

How Memtest works:

Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.

The default pass does 9 different tests, varying in access patterns and test data. A tenth test, bit fade, is selectable from the menu. It writes all memory with zeroes, then sleeps for 90 minutes before checking to see if bits have changed (perhaps because of refresh problems). This is repeated with all ones for a total time of 3 hours per pass.

Many chipsets can report RAM speeds and timings via SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclocked, Memtest86 can test that memory performance is error-free with these faster settings.

Some hardware is able to report the "PAT status" (PAT: enabled or PAT: disabled). This is a reference to Intel Performance acceleration technology; there may be BIOS settings which affect this aspect of memory timing.

This information, if available to the program, can be displayed via a menu option.

Any other questions, they can most likely be answered by reading this great guide here:

FAQ : please read before posting
Click to expand...

If Memtest comes up clean, run Furmark:

Furmark:
FurMark Video Stress Test - free from here: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test (Looks like it's "BURN-IN test" now)
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit
Click to expand...

Regards,

Patrick
 

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