jcgriff2
Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)
Forum thread title: ~Live Dump Error = 0x00000193; Driver = dxgkrnl.sys (DirectX Graphics Kernel)
Other items that may be present - Security related error code 0xc0000409, for example.
FROM A LIVE KERNEL MEMORY DUMP:
dxgkrnl = The Microsoft DirectX Graphics Kernel. The only way that this driver can be updated is via Windows Updates or via the 'SFC /SCANNOW' cmd command. The latter will only help if the DirectX Graphics kernel somehow became corrupted. Make sure that ALL outstanding Windows Updates are installed. *** PLEASE - DO NOT EVER download this driver from an unknown site and attempt to install it into your system as there is a very good chance that the file will be filled with malware and will [definitely] infect your system forcing you to wipe (format) the entire hard drive or SSD and reinstall Windows causing you to likely loose ALL files on your system.
This is NOT a BSOD - it is a "Live Kernel Event" or a "Live Dump" or a"User Dump".,. BSODs produce "post-mortem kernel memory dumps"+ 'bugchecks', while this one produced 'exception [error]' codes = NTSTATUS CODES, found usually in 'USER MODE DUMPS'.
From Microsoft - 0x193 - Bug Check 0x193 VIDEO_DXGKRNL_LIVEDUMP - Windows drivers
You will find the following screenshot as the 2nd post in the thread below the picture -
More info from Microsoft on 0x193 - Install error: 0x00000193
(Note: 1st thread URL title mentions 'bugcheck 0x192; we are dealing with a bugcheck 0x193). Here is the NOPARSE URL for the 1st URL above -- note the 0x192 - https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x192--video-dxgkrnl-livedump - this is the same URL as the 'clickable' URL above.
I unfortunately DO NOT know the exact problem and solution to fix this system here, but it obviously has to do with the DirectX Graphics Kernel driver, very possibly an unknown missing file, possible system overheating - make sure all air intakes and vents are blown out with canned, compressed air, and even a potential RAM issue.
A somewhat similar thread, but not entirely - [SOLVED] - According to WinDbg - memory_corruption. According to evidence - broken slot4 in MOBO
Also, DO NOT under any circumstances pay anyone or the troubleshooting site for a so-called "legit" copy of dxgkrnl.sys. Make sure that your system problem has been resolved for at least several months, then if you wish to go back to the site and contribute - that is your call. Most forums accept and appreciate any and all financial help - but your satisfaction is of the utmost importance to us and others. Again - make sure that your system issue is resolved FIRST and literally run away if a forum site or a forum staff member asks you first about money. That is a 'red flag'. Take all precautions and please - do not become a victim and get ripped off. Work with a Windows Technical Site/Forum to get your system fixed first!
Regards. . .
jcgriff2
Other items that may be present - Security related error code 0xc0000409, for example.
FROM A LIVE KERNEL MEMORY DUMP:
Code:
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on SYSNATIVE-FORUMdxgkrnl = The Microsoft DirectX Graphics Kernel. The only way that this driver can be updated is via Windows Updates or via the 'SFC /SCANNOW' cmd command. The latter will only help if the DirectX Graphics kernel somehow became corrupted. Make sure that ALL outstanding Windows Updates are installed. *** PLEASE - DO NOT EVER download this driver from an unknown site and attempt to install it into your system as there is a very good chance that the file will be filled with malware and will [definitely] infect your system forcing you to wipe (format) the entire hard drive or SSD and reinstall Windows causing you to likely loose ALL files on your system.
This is NOT a BSOD - it is a "Live Kernel Event" or a "Live Dump" or a"User Dump".,. BSODs produce "post-mortem kernel memory dumps"+ 'bugchecks', while this one produced 'exception [error]' codes = NTSTATUS CODES, found usually in 'USER MODE DUMPS'.
From Microsoft - 0x193 - Bug Check 0x193 VIDEO_DXGKRNL_LIVEDUMP - Windows drivers
You will find the following screenshot as the 2nd post in the thread below the picture -
More info from Microsoft on 0x193 - Install error: 0x00000193
(Note: 1st thread URL title mentions 'bugcheck 0x192; we are dealing with a bugcheck 0x193). Here is the NOPARSE URL for the 1st URL above -- note the 0x192 - https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x192--video-dxgkrnl-livedump - this is the same URL as the 'clickable' URL above.
I unfortunately DO NOT know the exact problem and solution to fix this system here, but it obviously has to do with the DirectX Graphics Kernel driver, very possibly an unknown missing file, possible system overheating - make sure all air intakes and vents are blown out with canned, compressed air, and even a potential RAM issue.
A somewhat similar thread, but not entirely - [SOLVED] - According to WinDbg - memory_corruption. According to evidence - broken slot4 in MOBO
Also, DO NOT under any circumstances pay anyone or the troubleshooting site for a so-called "legit" copy of dxgkrnl.sys. Make sure that your system problem has been resolved for at least several months, then if you wish to go back to the site and contribute - that is your call. Most forums accept and appreciate any and all financial help - but your satisfaction is of the utmost importance to us and others. Again - make sure that your system issue is resolved FIRST and literally run away if a forum site or a forum staff member asks you first about money. That is a 'red flag'. Take all precautions and please - do not become a victim and get ripped off. Work with a Windows Technical Site/Forum to get your system fixed first!
Regards. . .
jcgriff2