Lets toss it in a fire!

alexiscorinne · May 19, 2015

Oh man, am I hoping you brilliant guys and gals can help me.

I have had my laptop for five years, and this is the first time I've ever encountered any issues like this.

About a week or two ago I noticed that my laptop's wifi was showing a red X over it, but, when I click it, it shows my wifi as a connection, and that 'm connected, but above it, it says "connections are available."

So I click the network and sharing centre, and it tells me that I'm not connected to the internet at all - which is bull. I even plugged in my ethernet chord, and the icon will change to show that there's a cord plugged, but again, it will show im not connected in Network and Sharing.

I've done an SFC scan and I got the following log:

2015-05-19 10:39:03, Info CSI 00000204 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch2015-05-19 10:39:03, Info CSI 00000206 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-05-19 10:39:03, Info CSI 00000208 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-05-19 10:39:03, Info CSI 00000209 [SR] This component was referenced by [l:158{79}]"Package_168_for_KB3022345~31bf3856ad364e35~x86~~6.1.1.2.3022345-604_neutral_GDR"
2015-05-19 10:39:03, Info CSI 0000020b [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-05-19 10:39:03, Info CSI 0000020c [SR] This component was referenced by [l:158{79}]"Package_168_for_KB3022345~31bf3856ad364e35~x86~~6.1.1.2.3022345-604_neutral_GDR"
2015-05-19 10:39:03, Info CSI 0000020f [SR] Could not reproject corrupted file [ml:520{260},l:114{57}]"\??\C:\ProgramData\Microsoft\Diagnosis\DownloadedSettings"\[l:24{12}]"utc.app.json"; source file in store is also corrupted
2015-05-19 10:39:03, Info CSI 00000212 [SR] Could not reproject corrupted file [ml:520{260},l:114{57}]"\??\C:\ProgramData\Microsoft\Diagnosis\DownloadedSettings"\[l:66{33}]"telemetry.ASM-WindowsDefault.json"; source file in store is also corrupted

I followed The Tech Cookbooks guide to fix it, located: The Tech Cookbook – Windows 7 update (KB3022345) causing corrupt files

But when I go to open the program that I need to use for it, it says "its not a windows application" and can't open. I wanted to do a fresh install of windows 7, but when I contacted microsoft, they told me because my laptop came preloaded with the OS, its an OEM install and my key is only good for ONE time only. :/ So, I have no other options but to try to make this work.

Help help help!!!

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Lets toss it in a fire!

alexiscorinne

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