[SOLVED] Lenovo ideapad flex 10 not resuming after sleep

[stogazull]

hi i have a Lenovo and i installed windows 10 on it but after that it goes to sleep or standby it will not resume on to windows, come back with black screen . i disabled the fast restart but same problem any idea Thank you

 

[OldGrayGary]

Hi stopazull


If you haven't already, visit the Lenovo support website for your exact model, and try updating as many drivers as you can - especially any new versions of the system's BIOS/UEFI, and any Lenovo utilities that help it switch between the two "modes" (in and out of "tablet mode"). There might be a new driver for the sensor that detects whether your flex is 'flipped' for tablet mode.

Let us know if that doesn't help.

 

[Digerati]

Does it do this every time?

I have heard quite a few similar reports for notebooks coming from W7 not always waking up after upgrading to W10. I would guess 1 out 10 times on my own Toshiba, I have similar problems waking it up. Of those times, about 1/2 of the time I can wait it out and in a minute or so, it will finally fully awake. The rest, I have to reboot. But again, most of the time, it wakes properly - and intermittent problems are the hardest to troubleshoot.

I agree to make sure you drivers are fully away. Resetting your power options may help too. Beyond that, I too am looking for a permanent solution.

 

[stogazull]

Hi i fix the problem, after update drivers and all the tools from Lenovo still had same issue so i found this post to change the settings and now is working


" The fault is the sleep option fails and crashes your computer when woken up. You might discover the virus checker has also been disabled !
You computer's power-key [in the start menu] needs a popup menu with ' Hibernate' 'Shut Down' and 'Restart'.

1. Click starts > settings > system

2. Left side menu click > Power and Sleep.

3. Scroll down click > Additional Power Settings.

4. Left menu. For each of these Click > 'Choose what the power buttons do' and Click > 'Choose what closing the lid does'. Make these changes [battery and plugged in]:

When I press the power button ~ Hibernate.

When I press the sleep button ~ Turn Off the Display.

When I close the Lid ~ Sleep.

Now return to 3 above > Additional Power Settings and continue:

5. Look for 'Plan shown on the battery metre' and a highlighted circle. Yours could be 'Automatic balances or balances[recommended]. If your computer is highlighted [example DELL] use that option.

6. Adjacent your choice click 'Change Plan Setting'

7 On next screen click 'Change advanced power settings'

8. A new menu appears. Move down and click > Power Button & Lid

9. Go down the menu and make these changes [battery and plugged in];

Lid close .... change to 'Sleep' for both options.

Power Button ... change to 'Hibernate' for both options

Sleep Button ... change to 'Turn Off the display'.

Don't forget to OK before closing the process.

Power option key 'sleep' has now been removed and Hibernate installed.
Your computer should no longer crash to a black screen.

The start>power key now uses Hibernate, Shut Down or Restart."

thank you for your help

 

[OldGrayGary]

Thank you very much for letting us know!

And, if you mark this thread as "Solved" (using the "Thread Tools" in the upper right top of the thread) others searching for help with your same issue will be able to find your solution faster. You will have "shown them the way".

Congratulations on your good work.

 

[stogazull]

My pleasure to help and thank you for your help :)