latest windows update has put my pc into a shut down loop moments after login

[coolvibeguy]

[FONT=&quot][FONT=&quot]I have a new Samsung ATIV 500T and yesterday I updated some of the unessential windows updates they would do no harm. Well I was very wrong. And can not find a way around to fix this issue. Moments after powering up usually just after logging in the PC shows the words "shutting down"[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]I have tried powering up holding the volume + button (a F8 boot substitute ) The Pc will the go to the safe mode menu, Without Shutting down.[/FONT]
[FONT=&quot]the following menus are displayed:[/FONT]
[FONT=&quot]Continue to windows 8.1(which gos straight to that shut down glitch)[/FONT]
[FONT=&quot]Trouble shoot your PC: or[/FONT]
[FONT=&quot]Turn your PC off:[/FONT]
[FONT=&quot]so the only option for me here is to go to Trouble shoot your PC:[/FONT]
[FONT=&quot]Refresh your PC:[/FONT]
[FONT=&quot]Here I am told the drive is locked, unlock and try again. I can't unlock because of the constant shutting down issue.[/FONT]
[FONT=&quot]Reset your PC:[/FONT]
[FONT=&quot]Unable to reset your PC. A drive partition is missing.[/FONT]
[FONT=&quot]Advanced Options: will give me a few more tools to try none successful.[/FONT]
[FONT=&quot]System restore:[/FONT]
[FONT=&quot]gives me one option of a few days back when I proceed there appears to be something happen, but bombs out saying "System restore could not access a file probably due to antivirus. please disable. well cant do that either the pc does not stay on long enough.[/FONT]
[FONT=&quot]System Image:[/FONT]
[FONT=&quot]I don't have.[/FONT]
[FONT=&quot]Automatic Repair:[/FONT]
[FONT=&quot]Diagnosing comes up with "Automatic mode could not repair your PC.[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]What NOW ??[/FONT]




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[xilolee]

Hi coolvibeguy. :welcome:

You can download the windows 8.1 iso (click) from Microsoft.com and use the disk (after you burned the ISO into it) to boot your machine.
Then from it you can choose the same options: in your case the system restore.

If your machine is OEM, you can still use that cd just for the recovery options (I don't think/I'm not sure you can use it to re-install windows 8.1 without a retail license key: the OEM license key shouldn't work...).

I remember when I installed windows 8, it gave me the option to create an USB key for recovery purposes and it contained also the PushButtonReset image (i.e., the image windows 8 will use for its reset function).
The same PBR image could be in your hard disk in a special partition.

Unfortunately, when we change the partitions structure (enlarging or reducing partitions), it seems windows 8/8.1 isn't able anymore to reset the machine at its default configuration, after it was installed. At least, this happened to me and I thought that actions were the culprit.
But I could be wrong.

 

[coolvibeguy]

Hi Xilolee
Thanks for taking the time to reply. Could I clarify a few things. My pc is a tablet laptop hybrid and although it's band new it was probably built 2013. There is no CD ROM. But it does have full size USB2.
I have downloaded the 8.1 32bit file. Perhaps I should have chosen the 8 32 bit instead? Any ways I not sure where to from here. As I did try going into safe mode chose recovery from image, but the warning was "file not for this Pc". I tried using UEFI but I'm not sure what I'm exactly ment to do. One more thing the USB has other files on it. Is it necessary that the USB only have the windows 8 or 8.1 file.

Regards

 

[xilolee]

The Win8.1 iso should be burned to a cd.
I'm not sure about the procedure to put it in a usb key, and to make it working, but I'm almost sure the usb key should be blank.
Then you should start your machine using the windows cd or the windows usb key.