pianoman81
New member
- Jan 5, 2021
- 1
Speccy link
Dropbox link to log files
Dropbox link to log files
- Write a brief description of your problem.
You can also include the steps you tried.
I've been experiencing audio stuttering since I've had this PC (7 months). It gets worse after after network usage (e.g. downloading large files, steaming via UPnP). Once it starts, web browsing while playing audio will cause stutters while the network is in use. LatencyMon indicates issues with HDAudBus.sys, ndis.sys and Wdf01000.sys (log included in Dropbox link above); sometimes it indicates tcip.sys too. The same problem occurred on my old PC after upgrading from Windows 7 to Windows 10 – the new PC has been on Windows 10 from the start. I think I've tried just about every suggestion I could find to fix it, except for a complete clean install of Windows. I have just done a repair install of Windows, updated the BIOS and updated all drivers, but the problem is still there and as annoying as ever. I'm therefore ready for any help you can offer, although I see that a lot of people seem to be suffering from the same issue without a resolution. - OS ? (Windows 10, 8.1, 8, 7, Vista)
Windows 10 Home, 20H2, 19042.685 - x86 (32bit) or x64 (64bit)?
x64 - (Only for xp, vista, 7) Service pack?
N/A - What was original installed OS on system?
Windows 10 - Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
OEM - Age of system? (hardware)
7 months - Age of OS installation?
7 months; repair install 2 days - Have you re-installed the OS?
Yes, repair install retaining files and applications - System Manufacturer?
PC Specialist - Laptop or Desktop?
Desktop - Exact model number (if laptop, check label on bottom)
N/A – custom build - MotherBoard - (if NOT a laptop)
ASUS® ROG STRIX Z390-F GAMING: ATX, LGA1151, USB 3.1, SATA 6GBs - RGB Ready - CPU
Intel® Core™ i9 Eight Core Processor i9-9900K (3.6GHz) 16MB Cache - RAM (brand, EXACT model, what slots are you using?)
128GB Corsair VENGEANCE DDR4 3000MHz (4 x 32GB) – slots 1–4 - Video Card
4GB AMD RADEON™ RX 550 - HDMI, DVI - DX® 12 - Power Supply - brand & wattage (if laptop, skip this one)
CORSAIR 450W VS SERIES™ VS-450 POWER SUPPLY - Is driver verifier enabled or disabled?
Not sure – I haven't enabled it, so I assume it's disabled - What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
ZoneAlarm firewall, Sophos Home 3.2.1 antivirus. - Are you using proxy, vpn, ipfilters or similar software?
Yes – ExpressVPN - Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
I occasionally use WinMount, but this only mounts a virtual drive when in use – i.e. it doesn't mount anything on startup - Are you currently under/overclocking? Are there overclocking software installed on your system?
No