Latency Issues causing Audio Problems (Results)

[lukebadenhorst]

I recently read the Video STUTTERING, Audio CRACKS/POPS and dpc/isr LATENCY (posting instructions) thread. I did the steps and here are my results.

Description of Problem

Every few minutes (when using my audio interface) the audio will either glitch or drop out altogether. The only way to resolve it is to change my audio interface's buffer size or sample rate. I have tried many different solutions but none of them has worked.
Some of these solutions include:

• A "factory" reset of my laptop.
• Updating and reinstalling drivers
• Using this article, this article and this article
• Contacting Microsoft's, Focusrite's and Dell's Support
• Using LatencyMon to find the problem causes

When I used LatencyMon, most of the "problem" drivers were related to the graphics card.

Relevant Information

• Speccy Link
• SysnativeFileCollectionApp.zip (OneDrive)
• Trace.etl (ZIP) (OneDrive)

Laptop Specs:

• Model - Dell Latitude E5570 (2016)
• OS - Windows 10 Pro x64 (Version: 21H2)
• CPU - Intel Core i7-6600U (@2.60GHz, 2801 Mhz, 2 cores, 4 Logical Processors)
• Video Cards
  • AMD Radeon R7 M360 (2GB VRAM)
  • Intel HD Graphics 520
• RAM - (2 x 8GB)
  • Slot #1: Samsung M471A1K43BB1-CRC, 8GB, DDR4, 1200 MHz
  • Slot #2: - SK Hynix HMA81GS6AFR8N-UH, 8GB, DDR4, 1200 Mhz
• Driver Verifier - Disabled
• External Displays
  • Dell SE2717H/SE2717HR (connected via HDMI)
  • Dell SE2416H/SE2416HX (connected via VGA)

Other Hardware

• Audio Interface - Focusrite Scarlett 2i2 3rd Gen (Connected to a powered USB hub)
• Studio Monitors - Eris 3.5BT (Connected to the audio interface)
• Keyboard - Razer Blackwidow TKL V3 (Connected to an unpowered USB hub)
• Mouse - Redragon M601-RGB (Connected to an unpowered USB hub)
• MIDI Keyboard - Alesis V25 (Connected to a powered USB hub)
• External HDD - Seagate Ultra Touch HDD 1 TB (Connected directly to the laptop via USB 3.0)

I appreciate the support from everybody and I hope this will help find a fix.