[SOLVED] KB978886 Registry Error prevents SP1 installation

E

Ellis

Member
Joined
Apr 16, 2016
Posts
5
Hi all.

So I've been trying to update my system (Windows 7 Home Premium 64 bit) to Service Pack 1 (better late than never). Got rid of some corrupted security updates, tried multiple installation methods, but Update keeps failing, encounters "unknown error" Code 80070490. CheckSUR only shows one issue:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-04-16 02:58


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages
(f) CBS Registry Error 0x80070002 Package_2_for_KB978886~31bf3856ad364e35~amd64~~6.1.1.0 failed to get CurrentState


Checking Component Store


Summary:
Seconds executed: 1155
Found 1 errors
CBS Registry Error Total count: 1
Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.
Click to expand...


Here is the SFCFix log:

SFCFix version 3.0.0.0 by niemiro.Start time: 2016-04-16 13:36:06.639
Microsoft Windows 7 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 1
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-04-16 14:07:02.291
----------------------EOF-----------------------
Click to expand...

I'm not sure if this is worth noting, but this machine was purchased (and presumably built) WELL after the release of SP1, and the package mentioned in the registry error message came with the original installation.


I will upload the compressed CBS folder shortly.
 
CBS files have been uploaded. Thank you so much in advance! Ya'll are doing the Lord's work.
 
No, I'm sticking with Windows 7.
Click to expand...
No problem. I like to ask as the process is a little different depending on the direction you are going. OK, please start with the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

SFCFix version 3.0.0.0 by niemiro.Start time: 2016-04-19 11:16:58.364
Microsoft Windows 7 - amd64
Using .txt script file at C:\Users\Owner\Desktop\SFCScript.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_2_for_KB978886~31bf3856ad364e35~amd64~~6.1.1.0.


WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_2_for_KB978886~31bf3856ad364e35~amd64~~6.1.1.0.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_2_for_KB978886~31bf3856ad364e35~amd64~~6.1.1.0.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_2_for_KB978886~31bf3856ad364e35~amd64~~6.1.1.0.
RegistryScript:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-04-19 11:16:59.196
Script hash: P/xqDvKTU8n6akdN/1AiHVTHhvuuXuublbRZZYgoVGs=
----------------------EOF-----------------------
Click to expand...
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top