[SOLVED] KB976932 (SP1) Fails to Install Windows Server 2008 R2

Hello and welcome!

Install Update with DISM


  1. Download the attached update and save to your desktop. The file name will be Windows6.1-KB2518295-x64.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB2518295-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.



Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
 

Attachments

The update SP1 stay in error

Go here "https://wetransfer.com/downloads/8c15a739d9eaa562e64ccfeaf08eab8b20180903160106/628bb7" for dowload CBS log

Thanks for your help
 
Install Update with DISM



  1. Download the attached update and save to your desktop. The file name will be Windows6.1-KB2552343-x64.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB2552343-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.




Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
 

Attachments

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

Here it is

Code: 
[/COLOR]SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-09-04 14:50:31.047
Microsoft Windows Server 2008 R2  - amd64
Using .txt script file at C:\Users\administrateur.BARILLET\Desktop\SFCFixScript.txt [1]








Trace::
Successfully traced component amd64_microsoft-windows-g..validatefntcache-02_31bf3856ad364e35_6.1.7601.21733_none_a771ed3e4a52bf96.
    Package_8_for_KB2545698~31bf3856ad364e35~amd64~~6.1.1.3.2545698-17_neutral_LDR2
Trace:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-09-04 14:50:31.081
Script hash: RGD4ljeYmaE5E25LaNLADrq8n0b3mY+SDIemZaWOGJU=
----------------------EOF-----------------------
[COLOR=#333333]
 
Install Update with DISM




  1. Download this update and save to your desktop. The file name will be Windows6.1-KB2545698-x64.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB2545698-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.





Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
 
Interesting. The classic fix doesn't work. We may have to resort to more complex methods:

Step#1 - Capture Process Monitor Trace
 1. Download and run Process Monitor approximately one minute before the failure occurs.
2. Try installing SP1 just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
11908d1430506241-windows-updates-fail-repeatedly-stop-jpg


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log
 
That helped!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.


Afterwards, try SP1 again and attach CBS.log if it fails.
 

Attachments

Code: 
SFCFix version 3.0.0.0 by niemiro.Start time: 2018-09-05 08:58:57.833
Microsoft Windows Server 2008 R2  - amd64
Using .zip script file at C:\Users\administrateur.BARILLET\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows


Failed to create directory tree \\?\C:\Windows\\amd64_microsoft-windows-g..ebuild-search-index_31bf3856ad364e35_6.1.7601.21720_none_1d8eef2c70f41819 with error code ERROR_INVALID_NAME.


Failed to read file attributes for file C:\Windows\\amd64_microsoft-windows-g..ebuild-search-index_31bf3856ad364e35_6.1.7601.21720_none_1d8eef2c70f41819\rebuildSearchIndex.exe.
Failed to copy file C:\Users\administrateur.BARILLET\AppData\Local\niemiro\Archive\amd64_microsoft-windows-g..ebuild-search-index_31bf3856ad364e35_6.1.7601.21720_none_1d8eef2c70f41819\rebuildSearchIndex.exe to C:\Windows\\amd64_microsoft-windows-g..ebuild-search-index_31bf3856ad364e35_6.1.7601.21720_none_1d8eef2c70f41819\rebuildSearchIndex.exe with error code ERROR_INVALID_NAME.


Successfully restored ownership for C:\Windows
Successfully restored permissions on C:\Windows
PowerCopy:: directive failed to complete successfully.








Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2018-09-05 09:00:26.047
Script hash: 3J6ZBlWmudxgj0Dy5lOKffBu/rV1JxyPBfSqTPDzW58=
----------------------EOF-----------------------
[COLOR=#333333]
[/COLOR]
 
Just do this. Do not attempt SP1.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

Code: 
[/COLOR]SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-09-05 15:31:09.240
Microsoft Windows Server 2008 R2  - amd64
Using .txt script file at C:\Users\administrateur.BARILLET\Desktop\SFCFixScript (1).txt [0]








FileScan::
[0: 1] C:\Windows\winsxs\amd64_microsoft-windows-g..ebuild-search-index_31bf3856ad364e35_6.1.7600.16808_none_1b3c97835a989f39\rebuildSearchIndex.exe
 Expected: Ssl9brJcSHQ/wb70vhBG57nnabkwoXuBJ9r7KvQyXjo=
 Expected: 6.1.7600.16808
Successfully traced component amd64_microsoft-windows-g..ebuild-search-index_31bf3856ad364e35_6.1.7600.16808_none_1b3c97835a989f39.
Package_7_for_KB2547666~31bf3856ad364e35~amd64~~6.1.1.0.2547666-14_neutral_GDR






[1: 1] C:\Windows\winsxs\amd64_microsoft-windows-g..ebuild-search-index_31bf3856ad364e35_6.1.7600.20959_none_1b9124fc73dde40f\rebuildSearchIndex.exe
 Expected: GuipkYb4EfVNZmBFaMe+Y4TZdX8X0Gl4TnyBbKuRuJo=
 Expected: 6.1.7600.20959
Successfully traced component amd64_microsoft-windows-g..ebuild-search-index_31bf3856ad364e35_6.1.7600.20959_none_1b9124fc73dde40f.
Package_7_for_KB2547666~31bf3856ad364e35~amd64~~6.1.1.0.2547666-14_neutral_GDR






[2: 1] C:\$Recycle.Bin\S-1-5-21-165629591-286923584-142223018-500\$R9NUSRS\amd64_microsoft-windows-g..ebuild-search-index_31bf3856ad364e35_6.1.7601.21720_none_1d8eef2c70f41819\rebuildSearchIndex.exe
File is untraceable.
 Found: 5CO76bQ/Bpu74S3FXBjRghkKH2e2TYH1LNdstZxoK9w=
 Found: 6.1.7601.21720
Trace not available.






[3: 1] C:\Users\administrateur.BARILLET\Desktop\SFCFix\amd64_microsoft-windows-g..ebuild-search-index_31bf3856ad364e35_6.1.7601.21720_none_1d8eef2c70f41819\rebuildSearchIndex.exe
File is untraceable.
 Found: 5CO76bQ/Bpu74S3FXBjRghkKH2e2TYH1LNdstZxoK9w=
 Found: 6.1.7601.21720
Trace not available.






[4: 1] C:\Windows\SoftwareDistribution\Download\2de1113994853b622dedebe495afce93\amd64_microsoft-windows-g..ebuild-search-index_31bf3856ad364e35_6.1.7601.21720_none_1d8eef2c70f41819\rebuildSearchIndex.exe
File is untraceable.
 Found: 5CO76bQ/Bpu74S3FXBjRghkKH2e2TYH1LNdstZxoK9w=
 Found: 6.1.7601.21720
Trace not available.
FileScan:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2018-09-05 15:32:17.297
Script hash: bWxeNy9cBZyuOzFnyKOZosTu2qMqVVAVEFpItb7lS54=
----------------------EOF-----------------------

[COLOR=#333333]
 
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