[SOLVED] KB5036893 failing with Error 0x800705b9

C

CudyCooper

Member
Joined
Apr 16, 2024
Posts
11
Hello there!

I hope I can get some help here, I am really pulling my hair out. I seem to have the exact same problem as the OP in this thread:
[SOLVED] - Win11 Updates Failing, Error - 0x800705b9

The Update KB5036893 keeps failing with error 0x800705b9.

My List of things I have done is close to the OP in the other thread, so sorry for copy pasting the majority of them. So far ...

1. I tried downloading the newest update manually through the Microsoft Update Catalog, but I still get an "Installation Failed" error message.
2. I've tried to do a repair install using the Windows 11 .iso file but the installer consistently closes out and sends me back to the desktop when it reaches 59%. It also gives me a "Windows 11 Installation Failed" error message.
3. I ran the Windows Update Troubleshooter. It claims that it fixed something but the problem still persists.
4. I tried running sfc. It initially said that it fixed something, but as of now it's telling me that it didn't find any integrity violations. Still didn't fix the problem.
5. I tried running DISM but I get hit with the following error message: Error: 193
6. I tried Windows Installation Assistant, which insisted that I am already at the latest version.

I have attached my Component Scanner results and my CBS log.

I would have used the resolutions shown in the other thread, but since the fixes were customized, I made this new thread, soo..
Thanks a bunch in advance!
 

Attachments

Still not working, though now getting a different error (I did change anything/fiddle around) - 0x800f0831
 
Tried installing a newer update (KB5036980) in hopes that this would somehow go through - sadly hangs at 25% and then reverts back to error 0x800705b9.
 
Hi and welcome to Sysnative,

Please do the following to get some more information about the Servicing Stack.

Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Hello Maxstar, thank you so much for helping me out!

Please find the fixlog attached. It did not reboot.
 

Attachments

Hi,

Step 1. Download
6530fbb0f4101-56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
650ef5dbdfd06-62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hello again,
I think it didn't quite run through. DISM still reports error 193. Find the Files attached. Thank you again.
 

Attachments

Please do the following:

Step 1. Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hi,
thanks again. DISM missbehaved again - got stuck at 62.3% forever, when I hit enter it jumped to 100% and quit with the same error message as yesterday.
 

Attachments

Hi,

Here's the next fix,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hi,

Here's the next fix,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

I was able to update! After installing the Preview update though, it installed, then rebooted, and then said something didnt go as planned, rolling back changes. It restarted again and repeated those steps 2 more times, until it finally booted into Windows - so I think everything si fine now?

Either way, thank you so much!! 🙏🙏🙏
 
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