[SOLVED] KB5026361 failing with 0x80070003 on Windows 10 Home 22H2

[aloszkobartoszko]

Hello,

I'm getting repeating issues with Windows Updates on my Dell Laptop. Relative fresh Windows 10 Home 22H2 64bit. I had the same issues in past on my old installation of Windows. I'm getting errors 0x80070003 and 0x80070005. Windows is installing updates, restarts and undoing changes in a loop.


SFC /scannow - no issues.


Appreciate your help.

 

[Maxstar]

Hi,

Upload the setupapi.dev.log file

• Open Windows Explorer and browse to the C:\Windows\INF folder.
• Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file setupapi.dev.zip in your next reply.

 

[aloszkobartoszko]

Hi,

Thanks for your reply. Please find the requested file attached.

 

[Maxstar]

Hi,

Download

SFCFix and save it to your desktop to perform a file search.

• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

 

[aloszkobartoszko]

SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-06-18 15:32:43.395
Microsoft Windows 10 Build 19045 - amd64
Using .txt script file at C:\Users\Bartek\Desktop\SFCFixScript.txt [0]




FileScan::
[0: 2] C:\Windows\WinSxS\amd64_dual_b57nd60a.inf_31bf3856ad364e35_10.0.19041.1_none_33d1287db1205b10\b57nd60a.inf
 Expected: UNKNOWN Found: 7FNuqenlE5qdeizTTQwL2bxkmmsswdn1hlJWypunpn8=
 Expected: 10.0.19041.1 Found: Version number not available.
Successfully traced component amd64_dual_b57nd60a.inf_31bf3856ad364e35_10.0.19041.1_none_33d1287db1205b10.
Microsoft-Windows-Client-Desktop-Required-Package0110~31bf3856ad364e35~amd64~~10.0.19041.2846.17B9C4DE80EDA896B1AD1EB1127531F657C0A1B0D1F35C762D2F9266199EB09E

 [C:\Windows\INF\b57nd60a.inf]
FileScan:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2023-06-18 15:32:52.094
Script hash: OjdYCuwIr/1MCaZt89pzYFwJ1dxFWKH8yVyacwzOMPc=
----------------------EOF-----------------------

 

[Maxstar]

Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post.

dir /s /a C:\Windows\System32\DriverStore\FileRepository\b57nd60a.inf_amd64_77a731ab08be20a5 > "%userprofile%\Desktop\Dirlist.txt"

 

[aloszkobartoszko]

This file doesn't exist

Microsoft Windows [Version 10.0.19045.2846]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\system32>dir /s /a C:\Windows\System32\DriverStore\FileRepository\b57nd60a.inf_amd64_77a731ab08be20a5 > "%userprofile%\Desktop\Dirlist.txt"
File Not Found

C:\Windows\system32>

 

[Maxstar]

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result.

SFC /Scannow

Step 3. Run the following command and attach the result fslist.txt in your next post.

fsutil hardlink list %systemroot%\System32\DriverStore\FileRepository\b57nd60a.inf_amd64_77a731ab08be20a5\b57nd60a.inf > "%userprofile%\desktop\fslist.txt"

 

[aloszkobartoszko]

Hi,


I couldn't run sfc /scanow - there was a system repair pending. I had to restart Windows - and one of the recent updates
KB5027215 went through with no errors! :)

Microsoft Windows [Version 10.0.19045.3086]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>

 

[Maxstar]

Open an elevated command prompt and run the following command and post the result.

fsutil hardlink create %systemroot%\System32\DriverStore\FileRepository\b57nd60a.inf_amd64_77a731ab08be20a5\b57nd60a.inf %systemroot%\WinSxS\amd64_dual_b57nd60a.inf_31bf3856ad364e35_10.0.19041.1_none_33d1287db1205b10\b57nd60a.inf

 

[aloszkobartoszko]

Microsoft Windows [Version 10.0.19045.3086]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\system32>fsutil hardlink create %systemroot%\System32\DriverStore\FileRepository\b57nd60a.inf_amd64_77a731ab08be20a5\b57nd60a.inf %systemroot%\WinSxS\amd64_dual_b57nd60a.inf_31bf3856ad364e35_10.0.19041.1_none_33d1287db1205b10\b57nd60a.inf
Error:  Access is denied.

C:\Windows\system32>

 

[Maxstar]

Please run this command again in an elevated prompt.

dir /s /a C:\Windows\System32\DriverStore\FileRepository\b57nd60a.inf_amd64_77a731ab08be20a5 > "%userprofile%\Desktop\Dirlist.txt"

 

[aloszkobartoszko]

 Volume in drive C has no label.
 Volume Serial Number is 283E-4421

 Directory of C:\Windows\System32\DriverStore\FileRepository\b57nd60a.inf_amd64_77a731ab08be20a5

18/06/2023  16:08    <DIR>          .
18/06/2023  16:08    <DIR>          ..
18/06/2023  16:07           826,432 b57nd60a.inf
18/06/2023  16:07           478,476 b57nd60a.PNF
18/06/2023  16:07           527,872 b57nd60a.sys
               3 File(s)      1,832,780 bytes

     Total Files Listed:
               3 File(s)      1,832,780 bytes
               2 Dir(s)  167,235,727,360 bytes free

 

[Maxstar]

This looks good, please do the following as well:

icacls %systemroot%\WinSxS\amd64_dual_b57nd60a.inf_31bf3856ad364e35_10.0.19041.1_none_33d1287db1205b10
icacls %systemroot%\WinSxS\amd64_dual_b57nd60a.inf_31bf3856ad364e35_10.0.19041.1_none_33d1287db1205b10\b57nd60a.inf

 

[aloszkobartoszko]

Thanks for your help. Is that the Ethernet driver causing problems?

Microsoft Windows [Version 10.0.19045.3086]
(c) Microsoft Corporation. All rights reserved.
[CODE=plain]Microsoft Windows [Version 10.0.19045.3086]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\system32>icacls %systemroot%\WinSxS\amd64_dual_b57nd60a.inf_31bf3856ad364e35_10.0.19041.1_none_33d1287db1205b10\b57nd60a.inf
C:\Windows\WinSxS\amd64_dual_b57nd60a.inf_31bf3856ad364e35_10.0.19041.1_none_33d1287db1205b10\b57nd60a.inf NT SERVICE\TrustedInstaller:(F)
                                                                                                           BUILTIN\Administrators:(RX)
                                                                                                           NT AUTHORITY\SYSTEM:(F)
                                                                                                           BUILTIN\Users:(RX)
                                                                                                           APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(RX)
                                                                                                           APPLICATION PACKAGE AUTHORITY\ALL RESTRICTED APP PACKAGES:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>

C:\Windows\system32>icacls %systemroot%\WinSxS\amd64_dual_b57nd60a.inf_31bf3856ad364e35_10.0.19041.1_none_33d1287db1205b10
C:\Windows\WinSxS\amd64_dual_b57nd60a.inf_31bf3856ad364e35_10.0.19041.1_none_33d1287db1205b10 NT SERVICE\TrustedInstaller:(OI)(CI)(F)
                                                                                              BUILTIN\Administrators:(RX)
                                                                                              BUILTIN\Administrators:(OI)(CI)(IO)(GR,GE)
                                                                                              NT AUTHORITY\SYSTEM:(RX)
                                                                                              NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(GR,GE)
                                                                                              BUILTIN\Users:(RX)
                                                                                              BUILTIN\Users:(OI)(CI)(IO)(GR,GE)
                                                                                              APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(RX)
                                                                                              APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(OI)(CI)(IO)(GR,GE)
                                                                                              APPLICATION PACKAGE AUTHORITY\ALL RESTRICTED APP PACKAGES:(RX)
                                                                                              APPLICATION PACKAGE AUTHORITY\ALL RESTRICTED APP PACKAGES:(OI)(CI)(IO)(GR,GE)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>

 

[Maxstar]

Is that the Ethernet driver causing problems?

It seems that this Broadcom driver is an issue in here, please perform the following steps.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Reboot the system and run the following command again in an elevated prompt and post the result.

fsutil hardlink create %systemroot%\System32\DriverStore\FileRepository\b57nd60a.inf_amd64_77a731ab08be20a5\b57nd60a.inf %systemroot%\WinSxS\amd64_dual_b57nd60a.inf_31bf3856ad364e35_10.0.19041.1_none_33d1287db1205b10\b57nd60a.inf

 

[aloszkobartoszko]

Microsoft Windows [Version 10.0.19045.3086]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\system32>fsutil hardlink create %systemroot%\System32\DriverStore\FileRepository\b57nd60a.inf_amd64_77a731ab08be20a5\b57nd60a.inf %systemroot%\WinSxS\amd64_dual_b57nd60a.inf_31bf3856ad364e35_10.0.19041.1_none_33d1287db1205b10\b57nd60a.inf
Error:  Access is denied.

C:\Windows\system32>

 

[Maxstar]

It seems there are some permissions issues to create a hardlink for that *.inf file for some reason?

I would suggest to attempt to update first, if it fails attach a new copy of the CBS logs and a copy of setupapi.dev.log.

 

[aloszkobartoszko]

It seems there are some permissions issues to create a hardlink for that *.inf file for some reason?

Usually I don't change any permissions. The only thing I had to change was a manual change of permissions for BaseFilteringEngine in registry as I couldn't install my F-Secure Client.

I would suggest to attempt to update first, if it fails attach a new copy of the CBS logs and a copy of setupapi.dev.log.

There is no updates pending at the moment. The update KB5026361 which was failing doesn't appear after installation of Cumulative Update KB5027215.

Can I reply in this thread If anything will fail in near future?

Maxstar - thank you for your help and your time!

 

[Maxstar]

Hi,

KB5027215 is the Latest Cumulative Update, if this update is installed without any issues your system is up to date.

Can I reply in this thread If anything will fail in near future?

Please start always a new thread, and provide the files after folowing the Windows Update Posting Instructions: Windows Update Forum Posting Instructions

I will mark this thread as solved.