KB5015143 & KB5014365 fails with error 0x80070643

Maxstar · Friday at 6:32 AM

Hmm, please post the Event logs, maybe we can find something in there?

Click the Start button and in the search box, type Command Prompt

When you see Command Prompt on the list, right-click on it and select Run as administrator.
Copy and paste the following commands one at a time into the command prompt and press enter after each.

Code:

wevtutil epl SYSTEM "%userprofile%\Desktop\System.evt"
wevtutil epl APPLICATION "%userprofile%\Desktop\Application.evt"
PowerShell Compress-Archive -Path "%userprofile%\Desktop\*.evt" -DestinationPath "%UserProfile%\Desktop\EventLogs.zip"

These commands will collect the System and Application logs and create EventsLogs.zip on your Desktop.
Attach this file in your next reply.

Gratiskeder · Friday at 6:35 AM

Hope we're lucky

Maxstar · Friday at 7:00 AM

Please run the following commands and attach Query.txt to your next post.

Code:

reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MsLldp" /s >> "%userprofile%\desktop\Query.txt"
sc query MsLldp >> "%userprofile%\desktop\Query.txt"
sc qc MsLldp >> "%userprofile%\desktop\Query.txt"

Gratiskeder · Friday at 7:06 AM

Here you go

Maxstar · Friday at 8:04 AM

Please run the following command to check the Security Descriptor of this service.

Code:

SC sdshow MsLldp > "%userprofile%\desktop\SDshow.txt"

Gratiskeder · Friday at 8:12 AM

Got it here

Maxstar · Sunday at 5:33 AM

Hi,

Could you please check the "Installed Updates List" in the Control Panel to see if these packages are installed?
- Hotfix 5893 for SQL Server 2016 (KB5014351) (64-bit)
- Hotfix 5893 for Microsoft SQL Server Browser (KB5014351)
- Hotfix 5893 for Microsoft SQL Server VSS Writer (KB5014351) (64-bit)

If not present, perform the following.

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Open the startmenu and type the command cmd.
After you find the Command Prompt, right click on it and select Run as Administrator.
Copy and paste the following into the Command Prompt and press enter.

Code:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

Copy and paste the following (code) into the Search box and click the Search Registry button.

Code:

KB5014351

When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
Post the logfile SearchReg.txt as attachment in your next reply.

Search

Search

KB5015143 & KB5014365 fails with error 0x80070643

Maxstar

Sysnative Staff, Windows Update Analyst, Security Analyst

Gratiskeder

Well-known member

Attachments

Maxstar

Sysnative Staff, Windows Update Analyst, Security Analyst

Gratiskeder

Well-known member

Attachments

Maxstar

Sysnative Staff, Windows Update Analyst, Security Analyst

Gratiskeder

Well-known member

Attachments

Maxstar

Sysnative Staff, Windows Update Analyst, Security Analyst