[KB4538461] 0x800f0982 Windows 10 update failure and Legacy Components assemblies missing

[ProCore]

Hi,

I've been having issues with my Windows 10 updates failing due to error 0x800f0982 for months now. I've tried in-place upgrades and other measures, but to no avail. Also, when trying to enable the Direct Play legacy Windows component, I get the 0x80073701 STATUS-SXS-ASSEMBLY-MISSING error, which I assume is related to the WinUpdate issue. SFC scannow and DISM did not solve the issue, and the SFCFix tool was not able to detect any issues. I've attached the CBS.log after attempting the update, attempting to enable Direct Play, running SFC scannow, and running DISM check in that order. Any ideas?

Thanks in advance!

 

[Sysnative Windows Update]

Hi!

Please do the following:

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.

 

[ProCore]

Hi! Thanks for helping out :)

I have done as you asked, but the LogFile.PML is a huge 8 GB file. Do you want me to filter it on something first? By the way, it also successfully installed a .NET framework update before doing the trying the main update (which failed of course).

Anyway, the Dropbox link (with LogFile and CBS log) is here:

Dropbox

 

[Sysnative Windows Update]

Thanks. No filtering.


Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

 

[ProCore]

Hi! The operation completed successfully.

 

[Sysnative Windows Update]

Please retry updating with ProcMon enabled and provide the logs.

 

[ProCore]

Failed with 0x800f0984 again

Dropbox

 

[Sysnative Windows Update]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

 

[ProCore]

Here's the result:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-04-09 12:37:25.135
Microsoft Windows 10 Build 17763 - amd64
Using .zip script file at C:\Users\Ruben Walen\OneDrive\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS

Successfully created directory tree \\?\C:\Windows\WinSxS\amd64_microsoft-windows-h..k-service.resources_31bf3856ad364e35_10.0.17763.348_en-us_a2b0bb9cc4b08c56.
Successfully created directory tree \\?\C:\Windows\WinSxS\amd64_microsoft-windows-h..k-service.resources_31bf3856ad364e35_10.0.17763.348_en-us_a2b0bb9cc4b08c56\r.
Successfully created directory tree \\?\C:\Windows\WinSxS\amd64_microsoft-windows-h..k-service.resources_31bf3856ad364e35_10.0.17763.348_en-us_a2b0bb9cc4b08c56\f.

Successfully copied file C:\Users\Ruben Walen\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-h..k-service.resources_31bf3856ad364e35_10.0.17763.348_en-us_a2b0bb9cc4b08c56\HostNetSvc.dll.mui to C:\Windows\WinSxS\amd64_microsoft-windows-h..k-service.resources_31bf3856ad364e35_10.0.17763.348_en-us_a2b0bb9cc4b08c56\HostNetSvc.dll.mui.
Successfully copied file C:\Users\Ruben Walen\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-h..k-service.resources_31bf3856ad364e35_10.0.17763.348_en-us_a2b0bb9cc4b08c56\r\HostNetSvc.dll.mui to C:\Windows\WinSxS\amd64_microsoft-windows-h..k-service.resources_31bf3856ad364e35_10.0.17763.348_en-us_a2b0bb9cc4b08c56\r\HostNetSvc.dll.mui.
Successfully copied file C:\Users\Ruben Walen\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-h..k-service.resources_31bf3856ad364e35_10.0.17763.348_en-us_a2b0bb9cc4b08c56\f\HostNetSvc.dll.mui to C:\Windows\WinSxS\amd64_microsoft-windows-h..k-service.resources_31bf3856ad364e35_10.0.17763.348_en-us_a2b0bb9cc4b08c56\f\HostNetSvc.dll.mui.

Successfully restored ownership for C:\Windows\WinSxS
Successfully restored permissions on C:\Windows\WinSxS
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2020-04-09 12:37:30.699
Script hash: MME5hBa3WjV7YXtZEN1ZJCwyor5gtxLFKqfb4kIszec=
----------------------EOF-----------------------

 

[Sysnative Windows Update]

Please retry updating with ProcMon enabled and provide the logs.

 

[ProCore]

It failed again, this time with a different error though! 0x80070026

Dropbox

 

[Sysnative Windows Update]

Here is the next fix.

 

[ProCore]

Here's the log. Seems like my component store is pretty messed up huh.

 

[Sysnative Windows Update]

Not too much.

Please retry updating with ProcMon enabled and provide the logs.

 

[ProCore]

Glad to hear!

Dropbox

 

[Sysnative Windows Update]

Hi!


Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

 

[ProCore]

Completed successfully:

 

[Sysnative Windows Update]

Please retry updating with ProcMon enabled and provide the logs.

 

[ProCore]

Failed with error 0x800f0982

Dropbox

 

[Sysnative Windows Update]

Next.