[SOLVED] kb4516065 will not install

[pr0fez]

Hi There,

kb4516065 will not install. Have run sfc /scannow, SURT and attached the CBS below, any help appreciated :)

 

[pr0fez]

CBS.log attached too

 

[Sysnative Windows Update]

Hi!

Try installing the following: http://download.windowsupdate.com/c..._d3de52d6987f7c8bdc2c015dca69eac96047c76e.msu

 

[pr0fez]

Hi Software maniac, thanks for the prompt response, KB4490628 is already installed. thanks

 

[Sysnative Windows Update]

Please attempt the update again and attach CBS.log if it fails.

 

[pr0fez]

Hi Friend, ran KB4516065 and it failed, attached the cbs.log

 

[Sysnative Windows Update]

It appears that the CBS.log has not been attached.

 

[pr0fez]

Oops sorry

 

[Sysnative Windows Update]

Thanks.

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB4507449 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.

 

[pr0fez]

Hi Software Maniac, ran the suggested and here is the searchreg.txt attached, thanks.

 

[Sysnative Windows Update]

Thanks.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

 

[pr0fez]

thanks - fixlog.txt attached

 

[Sysnative Windows Update]

Try updates.

 

[pr0fez]

thank you Software Maniac - update now installed

 

[Sysnative Windows Update]

Great!