[SOLVED] KB4512941 - Error 0x800f0983

YaTebyaNashel

YaTebyaNashel

Member
Joined
Aug 17, 2019
Posts
12
So Microsoft rolled up a new update yesterday.
I wasn't able to install it, I think I had something same with KB4512508, the error code was 0x800f0982, this thread helped me installing KB4512508.
Now I'm having this error with this update.

.1567261380062.png
 
Hi!

Please do the following:

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
Thanks.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

I'm sorry, didn't understand the 8 step, my english is bad, so I'll explain what I did:
1) Downloaded both .exe and .zip, put them both on my desktop.
2) Dragged .zip on .exe
3) When the program opened, it asked me something about communication, I pressed n, so, I denied it.
4) Then the program generated SFCFix.txt just like you said.
I'll post the whole .txt down below, please say if I did something wrong

SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-09-01 10:40:58.167
Microsoft Windows 10 Build 18362 - amd64
Using .zip script file at C:\Users\YaTebyaNashel\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS

Successfully created directory tree \\?\C:\Windows\WinSxS\amd64_microsoft-ppiprojection.appxmain_31bf3856ad364e35_10.0.18362.267_none_5c22183e452da9e0.
Successfully created directory tree \\?\C:\Windows\WinSxS\amd64_microsoft-ppiprojection.appxmain_31bf3856ad364e35_10.0.18362.267_none_5c22183e452da9e0\r.
Successfully created directory tree \\?\C:\Windows\WinSxS\amd64_microsoft-ppiprojection.appxmain_31bf3856ad364e35_10.0.18362.267_none_5c22183e452da9e0\f.

Successfully copied file C:\Users\YaTebyaNashel\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-ppiprojection.appxmain_31bf3856ad364e35_10.0.18362.267_none_5c22183e452da9e0\Receiver.exe to C:\Windows\WinSxS\amd64_microsoft-ppiprojection.appxmain_31bf3856ad364e35_10.0.18362.267_none_5c22183e452da9e0\Receiver.exe.
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Successfully copied file C:\Users\YaTebyaNashel\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-ppiprojection.appxmain_31bf3856ad364e35_10.0.18362.267_none_5c22183e452da9e0\r\resources.pri to C:\Windows\WinSxS\amd64_microsoft-ppiprojection.appxmain_31bf3856ad364e35_10.0.18362.267_none_5c22183e452da9e0\r\resources.pri.
Successfully copied file C:\Users\YaTebyaNashel\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-ppiprojection.appxmain_31bf3856ad364e35_10.0.18362.267_none_5c22183e452da9e0\f\Receiver.exe to C:\Windows\WinSxS\amd64_microsoft-ppiprojection.appxmain_31bf3856ad364e35_10.0.18362.267_none_5c22183e452da9e0\f\Receiver.exe.
Successfully copied file C:\Users\YaTebyaNashel\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-ppiprojection.appxmain_31bf3856ad364e35_10.0.18362.267_none_5c22183e452da9e0\f\resources.pri to C:\Windows\WinSxS\amd64_microsoft-ppiprojection.appxmain_31bf3856ad364e35_10.0.18362.267_none_5c22183e452da9e0\f\resources.pri.

Successfully restored ownership for C:\Windows\WinSxS
Successfully restored permissions on C:\Windows\WinSxS
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2019-09-01 10:42:22.845
Script hash: TvCzFSaAaoc3k0Bo1mpXARL3ETTqygpTcOQc6ATnmzQ=
----------------------EOF-----------------------
 
Thanks.


SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.


Afterwards, retry updates with ProcMon.
 

Attachments

SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-09-01 11:40:09.200
Microsoft Windows 10 Build 18362 - amd64
Using .zip script file at C:\Users\YaTebyaNashel\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs

Successfully created directory tree \\?\C:\Windows\Winsxs\amd64_microsoft-ppiprojection.appxsetup_31bf3856ad364e35_10.0.18362.267_none_7b8d336467f22e92.
Successfully created directory tree \\?\C:\Windows\Winsxs\amd64_microsoft-ppiprojection.appxsetup_31bf3856ad364e35_10.0.18362.267_none_7b8d336467f22e92\r.
Successfully created directory tree \\?\C:\Windows\Winsxs\amd64_microsoft-ppiprojection.appxsetup_31bf3856ad364e35_10.0.18362.267_none_7b8d336467f22e92\f.

Successfully copied file C:\Users\YaTebyaNashel\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-ppiprojection.appxsetup_31bf3856ad364e35_10.0.18362.267_none_7b8d336467f22e92\AppxBlockMap.xml to C:\Windows\Winsxs\amd64_microsoft-ppiprojection.appxsetup_31bf3856ad364e35_10.0.18362.267_none_7b8d336467f22e92\AppxBlockMap.xml.
Successfully copied file C:\Users\YaTebyaNashel\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-ppiprojection.appxsetup_31bf3856ad364e35_10.0.18362.267_none_7b8d336467f22e92\AppxManifest.xml to C:\Windows\Winsxs\amd64_microsoft-ppiprojection.appxsetup_31bf3856ad364e35_10.0.18362.267_none_7b8d336467f22e92\AppxManifest.xml.
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Successfully copied file C:\Users\YaTebyaNashel\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-ppiprojection.appxsetup_31bf3856ad364e35_10.0.18362.267_none_7b8d336467f22e92\r\AppxBlockMap.xml to C:\Windows\Winsxs\amd64_microsoft-ppiprojection.appxsetup_31bf3856ad364e35_10.0.18362.267_none_7b8d336467f22e92\r\AppxBlockMap.xml.
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Successfully copied file C:\Users\YaTebyaNashel\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-ppiprojection.appxsetup_31bf3856ad364e35_10.0.18362.267_none_7b8d336467f22e92\r\AppxSignature.p7x to C:\Windows\Winsxs\amd64_microsoft-ppiprojection.appxsetup_31bf3856ad364e35_10.0.18362.267_none_7b8d336467f22e92\r\AppxSignature.p7x.
Successfully copied file C:\Users\YaTebyaNashel\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-ppiprojection.appxsetup_31bf3856ad364e35_10.0.18362.267_none_7b8d336467f22e92\f\AppxBlockMap.xml to C:\Windows\Winsxs\amd64_microsoft-ppiprojection.appxsetup_31bf3856ad364e35_10.0.18362.267_none_7b8d336467f22e92\f\AppxBlockMap.xml.
Successfully copied file C:\Users\YaTebyaNashel\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-ppiprojection.appxsetup_31bf3856ad364e35_10.0.18362.267_none_7b8d336467f22e92\f\AppxManifest.xml to C:\Windows\Winsxs\amd64_microsoft-ppiprojection.appxsetup_31bf3856ad364e35_10.0.18362.267_none_7b8d336467f22e92\f\AppxManifest.xml.
Successfully copied file C:\Users\YaTebyaNashel\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-ppiprojection.appxsetup_31bf3856ad364e35_10.0.18362.267_none_7b8d336467f22e92\f\AppxSignature.p7x to C:\Windows\Winsxs\amd64_microsoft-ppiprojection.appxsetup_31bf3856ad364e35_10.0.18362.267_none_7b8d336467f22e92\f\AppxSignature.p7x.

Successfully restored ownership for C:\Windows\Winsxs
Successfully restored permissions on C:\Windows\Winsxs
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2019-09-01 11:40:12.626
Script hash: RhHGWKLZ9+w4prgerLNVxMnjFkf04MEmHaFuzHxcAbw=
----------------------EOF-----------------------
 
Thanks.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

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