P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,643 Apr 21, 2019 #21 The previous fix didn't work. Step 1: Rightclick the file SFCFix.zip on your desktop and click Extract all. Do not change anything and allow the extraction to the default location. This will create a folder called SFCFix on your desktop. Step 2: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 667 bytes · Views: 4
The previous fix didn't work. Step 1: Rightclick the file SFCFix.zip on your desktop and click Extract all. Do not change anything and allow the extraction to the default location. This will create a folder called SFCFix on your desktop. Step 2: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
Z zzani Member Joined Apr 12, 2019 Posts 16 Apr 22, 2019 #22 fixlog attached Attachments Fixlog.txt 2.8 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,643 Apr 22, 2019 #23 Try to install KB4493472 again and report the result. If it fails, attach the zipped file C:\Windows\Logs\CBS\cbs.log.
Try to install KB4493472 again and report the result. If it fails, attach the zipped file C:\Windows\Logs\CBS\cbs.log.
Z zzani Member Joined Apr 12, 2019 Posts 16 Apr 22, 2019 #24 installation failed. cbs.zip attached Attachments CBS.zip 205.9 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,643 Apr 22, 2019 #25 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Try to install KB4493472 again and report the result. If it fails, attach the zipped file C:\Windows\Logs\CBS\cbs.log. Attachments fixlist.txt 323 bytes · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Try to install KB4493472 again and report the result. If it fails, attach the zipped file C:\Windows\Logs\CBS\cbs.log.
Z zzani Member Joined Apr 12, 2019 Posts 16 Apr 24, 2019 #26 installation wasnt successful. Attached the fixlog and link on the cbs.log: https://we.tl/t-j1WCghlV6I Attachments Fixlog.txt 873 bytes · Views: 1
installation wasnt successful. Attached the fixlog and link on the cbs.log: https://we.tl/t-j1WCghlV6I
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,643 Apr 24, 2019 #27 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Try to install KB4493472 again and report the result. If it fails, attach the zipped file C:\Windows\Logs\CBS\cbs.log. Attachments fixlist.txt 352 bytes · Views: 3
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Try to install KB4493472 again and report the result. If it fails, attach the zipped file C:\Windows\Logs\CBS\cbs.log.
Z zzani Member Joined Apr 12, 2019 Posts 16 Apr 24, 2019 #28 finally, installation was successful. Thank you. Fixlog.txt is attached. Attachments Fixlog.txt 902 bytes · Views: 4
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,643 Apr 24, 2019 #29 Great. Can we mark this thread as solved ?
Z zzani Member Joined Apr 12, 2019 Posts 16 Apr 24, 2019 #30 yes, and thank you once again for the patient support
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,643 Apr 24, 2019 #31 Your welcome. You may remove all the tools and log files used in this thread to clean up. Take care.