[SOLVED] KB4480965 will not install

[pr0fez]

Hi! KB4480965 will not install, run sfc /scannow and SURT to no avail. Attached CBS.log and checksur.log for reference.

Thanks.

 

[Sysnative Windows Update]

Hi again!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

 

[pr0fez]

SFCFix version 3.0.0.0 by niemiro.
Start time: 2019-01-29 10:27:17.708
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .txt script file at C:\Users\Administrator\Desktop\SFCFixScript.txt [0]
 

Trace::
Failed to trace component amd64_01056982e5db69878993d1d70c6c0fc1_31bf3856ad364e35_6.1.7601.23692_none_ce27d093e347001e with return code 1 and conditional return code ERROR_FILE_NOT_FOUND.
Trace:: directive completed successfully.
 

Successfully processed all directives.
 
Failed to generate a complete zip file. Upload aborted.

SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-01-29 10:34:52.685
Script hash: BOZ26cN/4XYXW6x/xL7umMEE3tWOXWkOnw0hJSTPe+M=
----------------------EOF-----------------------

 

[Sysnative Windows Update]

FRST Registry Search
1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste 6.1.7601.23692 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.

 

[pr0fez]

Hi again :)

See attached.View attachment SearchReg.txt

 

[Sysnative Windows Update]

Hi!

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows6.1-KB4012212-x64.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB4012212-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

 

[pr0fez]

That's another one resolved - thank you.

 

[Sysnative Windows Update]

Happy to hear that. Thanks for letting me know!