[SOLVED] KB4467697 fails to install with error code 800F0831

K

katwin

Member
Joined
Nov 27, 2018
Posts
7
Hello,

KB4467697 fails to install. I've tried sfcscan, dism health scan and running SFCFix with no success.

Please see attached for the KB4467697 log files.

Many thanks in advance!

View attachment CBS.zip
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.



  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put
    Code:
    tags around the log to break up the text.





SFC Scan



  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 

Attachments

Thanks.
Results are given below.

Code: 
SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-12-01 00:17:59.950
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .zip script file at C:\Users\eka-adm\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\windows\Winsxs\Manifests\amd64_63a4996b994007a8a76e9c98bce24492_31bf3856ad364e35_6.3.9600.18817_none_867b6741d8f815b7.manifest

Successfully copied file C:\Users\eka-adm\AppData\Local\niemiro\Archive\Manifests\amd64_63a4996b994007a8a76e9c98bce24492_31bf3856ad364e35_6.3.9600.18817_none_867b6741d8f815b7.manifest to C:\windows\Winsxs\Manifests\amd64_63a4996b994007a8a76e9c98bce24492_31bf3856ad364e35_6.3.9600.18817_none_867b6741d8f815b7.manifest.

Successfully restored ownership for C:\windows\Winsxs\Manifests\amd64_63a4996b994007a8a76e9c98bce24492_31bf3856ad364e35_6.3.9600.18817_none_867b6741d8f815b7.manifest
Successfully restored permissions on C:\windows\Winsxs\Manifests\amd64_63a4996b994007a8a76e9c98bce24492_31bf3856ad364e35_6.3.9600.18817_none_867b6741d8f815b7.manifest
PowerCopy:: directive completed successfully.




Successfully processed all directives.



Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2018-12-01 00:25:47.337
Script hash: nZV67cUBAXOBuo77g0r8KTIIHGuIHl208PNEPlSQQUQ=
----------------------EOF-----------------------
 

Attachments

New results

Code: 
SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-12-01 10:20:44.876
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .zip script file at C:\Users\eka-adm\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\windows\WinSxS\amd64_ntprint.inf_31bf3856ad364e35_6.3.9600.18790_none_2bb006008eb5c61f\Amd64\UNIRES.DLL
Successfully took permissions for file or folder C:\windows\WinSxS\amd64_machine.inf_31bf3856ad364e35_6.3.9600.18939_none_ab0c3c28927af518\pci.sys

Successfully copied file C:\Users\eka-adm\AppData\Local\niemiro\Archive\WinSxS\amd64_ntprint.inf_31bf3856ad364e35_6.3.9600.18790_none_2bb006008eb5c61f\Amd64\UNIRES.DLL to C:\windows\WinSxS\amd64_ntprint.inf_31bf3856ad364e35_6.3.9600.18790_none_2bb006008eb5c61f\Amd64\UNIRES.DLL.
Successfully copied file C:\Users\eka-adm\AppData\Local\niemiro\Archive\WinSxS\amd64_machine.inf_31bf3856ad364e35_6.3.9600.18939_none_ab0c3c28927af518\pci.sys to C:\windows\WinSxS\amd64_machine.inf_31bf3856ad364e35_6.3.9600.18939_none_ab0c3c28927af518\pci.sys.

Successfully restored ownership for C:\windows\WinSxS\amd64_ntprint.inf_31bf3856ad364e35_6.3.9600.18790_none_2bb006008eb5c61f\Amd64\UNIRES.DLL
Successfully restored permissions on C:\windows\WinSxS\amd64_ntprint.inf_31bf3856ad364e35_6.3.9600.18790_none_2bb006008eb5c61f\Amd64\UNIRES.DLL
Successfully restored ownership for C:\windows\WinSxS\amd64_machine.inf_31bf3856ad364e35_6.3.9600.18939_none_ab0c3c28927af518\pci.sys
Successfully restored permissions on C:\windows\WinSxS\amd64_machine.inf_31bf3856ad364e35_6.3.9600.18939_none_ab0c3c28927af518\pci.sys
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2018-12-01 10:20:46.941
Script hash: e0kW7jXueXOnYe9+nLRdfuogvir7B3p1nYVrfOX6YiA=
----------------------EOF-----------------------
 

Attachments

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.



  1. Right-click on the Start button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.



  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put
    Code:
    tags around the log to break up the text.

Afterwards, run DISM again and attach CBS.log.
 

Attachments

Thanks!

Now DSIM results is:
Code: 
The restore operation completed successfully. The component store corruption was repaired.
The operation completed successfully.

CBS.log attached.
 

Attachments

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