[SOLVED] KB4467106 and KB4467107 failing on some computers

J

joebrug

Active member
Joined
Oct 24, 2018
Posts
39
Another month, another issue with updates :)
So far, have gotten about 5 PC's that are failing/reverting changes when installing the latest Monthly rollups.

SFC /scannow = "windows resource protection did NOT find any integrity violations"
SURT "installed"

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-11-14 12:52:02.505
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.


AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.


Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-11-14 13:03:48.293
----------------------EOF-----------------------



CBS logs: Download CBS.zip from Sendspace.com - send big files the easy way
 
Ugh I've tried everything I can think of (including just trying to install it via DISM) and it still reverts at the end. Even tried repairing .net. My next step will be to remove .net and see if that makes a difference while I wait for a response from the gurus ;) This unfortunately is affecting many PCs in my organization today.
 
Can you please go to services.msc and disable the Workstation service? Make sure you set the startup type to Disabled as well and restart the computer. Afterwards, retry updates.
 
Disabled Workstation service.
Retried update manually: Failed, reverting changes.
Attached latest CBS.LOG
 

Attachments

Found the solution, at least for me (and a few others). if PDQ Inventory Agent (and/or Deploy/Inventory Console) is installed, these updates fail. Uninstalled them and the patches installed successfully. Curious if you notice anything in the logs related to that find.. ?
 
Would you mind guiding me through the log to find the errors so I can inform them? Thanks!
 
Sure! This is the error we are seeing:

Code: 
2018-11-16 09:56:01, Info                  CSI    000000aa@2018/11/16:09:56:01.964 CSI Advanced installer perf trace:
CSIPERF:AIDONE;{c145fd5d-1b9b-4738-9961-64034a3da28f};Microsoft-Windows-PowerShell-Gac-Installation-8IP, Version = 7.3.7601.24278, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral;2058745
2018-11-16 09:56:01, Error      [0x018008] CSI    000000ab (F) Failed execution of queue item Installer: Generic Command (uninstall) ({c145fd5d-1b9b-4738-9961-64034a3da28f}) with HRESULT HRESULT_FROM_WIN32(14109).  Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable (2)[gle=0x80004005]
2018-11-16 09:56:02, Info                  CSI    000000ac End executing advanced installer (sequence 67)
    Completion status: HRESULT_FROM_WIN32(ERROR_ADVANCED_INSTALLER_FAILED)

And some similar ones, but they are related to powershell components.
 
Thanks for this. Make sure you ask others if they have PDQ installed if they complain about these patches before spending too much time on it! :)
 
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