[SOLVED] KB4338818 failed with code 8024200D

G

Geraldo

Contributor
Joined
Jul 21, 2018
Posts
3
Hi,
the update KB4338818 failed with the code 8024200D on my Windows 7 system 64bit. It downloads the update but fails when installing it.

sfc/scannow could not find any problems.

I zipped the SFCFix (it could not find any problems but the problem was still there) and the CBS logs:
Dropbox - SFCFix_and_CBS.zip

Norton Security runs on my system if that's important.

Can anybody help? It's a great forum, I'm glad to see that people do this! For me a reason to donate already :)
 
Code: 
2018-07-21 13:24:39, Error                 CBS    Exec: Failed to pre-stage package: Package_1471_for_KB4338818~31bf3856ad364e35~amd64~~6.1.1.8, file: MsSpellCheckingFacility.exe, source: \\?\C:\Windows\SoftwareDistribution\Download\a1285b0de863fce8cff3d9d17e27193b\amd64_microsoft-windows-s..-downlevel.binaries_31bf3856ad364e35_6.3.9600.18860_none_5f7c208eff6532ba\MsSpellCheckingFacility.exe, sandbox: (null) [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]


Install Update with DISM

  1. Download the update MSU here: http://download.windowsupdate.com/c..._87dc4cd46105dca91ce457affa99d007e07104c6.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp

    replace C:\temp with your path if different

    expand windows6.1-kb4338818-x64_87dc4cd46105dca91ce457affa99d007e07104c6.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4338818-x64.cab

  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  7. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  9. Paste (Ctrl+V) it into your next post.
  10. Zip and attach C:\Windows\Logs\CBS\CBS.log
 
Hi zcomputerwiz,
thanks for your help. Unfortunately it didn't work, here is the content from the command window (it's german, I could translate if necessary, but maybe deepl.com can do the job already ;) ...):

Code: 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Alle Rechte vorbehalten
C:\Windows\system32>cd C:\temp

C:\temp>expand windows6.1-kb4338818-x64_87dc4cd46105dca91ce457affa99d007e07104c6
.msu -f:* C:\temp
Microsoft (R) Dateiexpansionsprogramm  Version 6.1.7600.16385
Copyright (C) Microsoft Corporation. Alle Rechte vorbehalten.

C:\temp\WSUSSCAN.cab wird zur Extrahierungswarteschlange hinzugefügt
C:\temp\Windows6.1-KB4338818-x64.cab wird zur Extrahierungswarteschlange hinzuge
fügt
C:\temp\PkgInstallOrder.txt wird zur Extrahierungswarteschlange hinzugefügt
C:\temp\PCIClearStaleCache.exe wird zur Extrahierungswarteschlange hinzugefügt
C:\temp\Windows6.1-KB4338818-x64-pkgProperties.txt wird zur Extrahierungswartesc
hlange hinzugefügt
C:\temp\Windows6.1-KB4338818-x64.xml wird zur Extrahierungswarteschlange hinzuge
fügt

Dateien werden erweitert ....

Erweitern der Dateien ist abgeschlossen ...
6 Dateien insgesamt

C:\temp>DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4338818-
x64.cab

Tool zur Abbildverwaltung für die Bereitstellung
Version: 6.1.7600.16385

Abbildversion: 6.1.7601.18489

1 von 1 werden verarbeitet - Paket "Package_for_RollupFix~31bf3856ad364e35~amd64
~~7601.24180.1.8" wird hinzugefügt
[===========================65.9%======                    ]
Fehler - Package_for_RollupFix: 0x80070002

Fehler: 2

Das System kann die angegebene Datei nicht finden.

Die DISM-Protokolldatei befindet sich unter "C:\Windows\Logs\DISM\dism.log".

C:\temp>

Thanks in advance!

Here is the CBS.ZIP: View attachment CBS.zip
 
Code: 
2018-08-05 11:12:14, Info                  CBS    Failed to find file: amd64_microsoft-windows-s..-downlevel.binaries_31bf3856ad364e35_6.3.9600.18860_none_5f7c208eff6532ba\MsSpellCheckingFacility.exe [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

Install Update with DISM

  1. Download the update MSU here: http://download.windowsupdate.com/c..._290d02e1edc77bd5e809f867fc683d2ff4bf6df8.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp

    replace C:\temp with your path if different

    expand windows6.1-kb4054518-x64_290d02e1edc77bd5e809f867fc683d2ff4bf6df8.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  7. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  9. Paste (Ctrl+V) it into your next post.
  10. Zip and attach C:\Windows\Logs\CBS\CBS.log
 
Glad to help :thumbsup2:

Your donation is appreciated! If you encounter any problems, please post back and I will continue to assist you.
 
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