[SOLVED] KB4103718 failing on 2008R2x64

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timlcits

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Aug 27, 2017
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Unable to install patch KB4103718 (error 0x800736b3) on a 2008R2x64 server (this is a DC but only a secondary). Using download from Microsoft Catalog (after it failed with windows updates). SFC and CheckSUR are reporting no issues. CBS folder here: Download CBS.zip from Sendspace.com - send big files the easy way . I have the software hive as well but won't upload it until prompted if it is needed. Thank you in advance for any assistance.
 
Hello,

can you tell me at what point does the install fail? The install or the configuration?

Please attach the following file: C:\Windows\inf\setupapi.dev.log
 
It is almost at completion - in fact, it looks like it is going to finish and then says it failed. It completes "initializing installation" and fails at the very end of installing. I have attached the requested log.
 

Attachments

Install Update with DISM


  1. Download the update MSU here: http://download.windowsupdate.com/d..._c051268978faef39e21863a95ea2452ecbc0936d.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    expand {update name}.msu -f:* C:\temp

    replace {update name} with the name of the MSU file downloaded in step 1

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\{update name}.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  7. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  9. Paste (Ctrl+V) it into your next post please.
 
C:\temp>dism /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB4103718-x64.
cab


Deployment Image Servicing and Management tool
Version: 6.1.7600.16385


Image Version: 6.1.7601.18489


Processing 1 of 1 - Adding package Package_for_RollupFix~31bf3856ad364e35~amd64~
~7601.24136.1.4
[==========================100.0%========================= ]
An error occurred - Package_for_RollupFix Error: 0x800736b3


Error: 14003


The referenced assembly is not installed on your system.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

I'm attaching the DISM.log
 

Attachments

Step#1 - Capture Process Monitor Trace
 1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Open an elevated Command Prompt and try installing the update just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
11908d1430506241-windows-updates-fail-repeatedly-stop-jpg


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log
 
Interesting - this time it reports 66.5% "The operation completed successfully" (I did the DISM which may not have been correct). I was not prompted to restart. I had restarted after the prior reply but nothing else (and of course had restarted before trying one of the failed updates). I'm checking for updates... it does report 4103718. I'm going to restart and try the update again what I downloaded (and will take a another trace). The trace was very large so I'll wait until I rerun the update and send that trace/cbs.
 
Retrieve Components Hive
 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload toa file sharing service and just provide the link here.
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

Code: 
SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-05-10 12:35:01.551
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .txt script file at C:\Users\Administrator\Desktop\SFCFixScript.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\3b47fc3b652..4e39e6cfed8_31bf3856ad364e35_6.1.7601.24082_4c30f6220d347ada.


Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\3b47fc3b652..4e39e6cfed8_31bf3856ad364e35_6.1.7601.24082_4c30f6220d347ada.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\3b47fc3b652..4e39e6cfed8_31bf3856ad364e35_6.1.7601.24082_4c30f6220d347ada.
RegistryScript:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2018-05-10 12:35:02.612
Script hash: gDBsrPwsCEnDzgbB0UzAJ59cPA5+IaZdYNzK6lCFvoE=
----------------------EOF-----------------------



 
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