[SOLVED] kb3172985 and kb3198586 update issues

xizel · Nov 10, 2016

Greetings,

im having issues with the above mentioned updates

Code:

SFCFix version 3.0.0.0 by niemiro.Start time: 2016-11-10 15:58:01.289
Microsoft Windows 10 Build 10586 - amd64
Not using a script file.








AutoAnalysis::
WARNING: Performed DISM repair due to manifest damage on component "amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_10.0.10586.420_en-us_f091af13e0bf6db3". See CBS logfile for more details.








SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     1
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        0
   SURT total detected corruption count:          0
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-11-10 16:15:50.672
----------------------EOF-----------------------

im guessing you will need the CBS file, i will attach

zcomputerwiz · Nov 15, 2016

Hello Xizel,

Please try using the tool on this page to upgrade to the latest version of Windows 10: Windows 10

If the upgrade fails, zip and attach C:\$Windows.~bt\Sources\Panther\SetupAct.log with your reply.

xizel · Nov 16, 2016

Hi zcomputerwiz thanks for getting back

unfortunately a couple of the tools i use are not compatible with the 1st anniversary version of windows 10. i need to stay on this version.
regards

at the moment i keep getting this error

Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3198586) - Error 0x80246002

ive done a tone of googling and tried tones of stuff but none have resulted do you have any suggestions?

xizel · Nov 16, 2016

Hi zcomputerwiz
so i have run the update tool.
it runs and all but then when im back i get the same error with the same update.
here is the file

thanks

zcomputerwiz · Nov 16, 2016

Let's check the health of your disk.

GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:

Download GSmartControl and save it on your Desktop;
Extract the content of the GSmartControl .zip archive and execute gsmartcontrol.exe; To extract you can right-click your mouse on the GSmartControl.zip file and select Extract.
Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
Also, go in the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply (or take a screenshot of the GSmartControl window and attach it in your next reply);

xizel · Nov 17, 2016

Greetinges, i have managed to resolve this with the help of MS support.

thanks for your help

zcomputerwiz · Nov 21, 2016

Thank you for the feedback. I'll mark the thread sovled.

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[SOLVED] kb3172985 and kb3198586 update issues

xizel

Member

Attachments

zcomputerwiz

Windows Update Expert

xizel

Member

xizel

Member

Attachments

zcomputerwiz

Windows Update Expert

xizel

Member

zcomputerwiz

Windows Update Expert