[SOLVED] KB3032323 Failed Error Code 8007312

B

Bigshow

Member
Joined
Jun 17, 2015
Posts
23
Hello

I have been reading a lot of your posts and seems like you guys know how to fix these issues. After reading a few I have tried Windows Update troubleshooter, System Update Readiness tool, System File Checker tool.

This is Server 2008 R2 Datacenter. Attached are the logs I believe that you need to see what's going on. Please let me know if you have any questions. Thanks

https://www.dropbox.com/s/ikzimfz07a7msae/CBS.zip?dl=0
 

Attachments

Hi and welcome to Sysnative. Sorry for the delay. It looks like you may have some registry corruption. Please do the following if you still need assistance.

Retrieve Components Hive
 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. If you can't reboot your machine because it's a server let me know and I'll provide alternate instructions.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.
 
BrianDrab said:
Hi and welcome to Sysnative. Sorry for the delay. It looks like you may have some registry corruption. Please do the following if you still need assistance.

Retrieve Components Hive
 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. If you can't reboot your machine because it's a server let me know and I'll provide alternate instructions.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.
Click to expand...

Hello

Thanks for the response. Below is the link to the file you are looking for. If that link doesn't work, I have also added the file to my dropbox link listed in my first post. Thanks

https://fs12u.sendspace.com/upload?...2.1434983039.4C4F2C92.26.0&DESTINATION_DIR=11
 
Thank you. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please


Step#2 - CheckSUR
Once this is done, please re-run the System Update Readiness Tool and post the CheckSur.log.

Thank you.
 

Attachments

Thanks for the quick Response BrianDrab. It looks like your file successfully installed but then found more errors. Here are the 2 files you asked for, Thanks Again.
 

Attachments

It usually takes a few rounds of fixing to get all of these.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please



Step#2 - CheckSUR
Once this is done, please re-run the System Update Readiness Tool and post the CheckSur.log.

Thank you.
 

Attachments

Here are the files again. It looks like it might have fixed all the errors but the install still fails with the same error code. I did reboot the server with the same results. It does get to 9% of the installation and then fails. Let me know if you need any other information from me.

Thanks
 

Attachments

Please do the following so I can get a fresh log.

SFC Scan

  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Thank you. Here's what we need to do now.

Manual Install/Provide Logs
1. Download KB3032323 and save to your desktop.
2. Attempt to install this update from the downloaded file.
3. If it fails, please provide the following two logs.
C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log

Thank you.
 
Thank you. That was helpful. I see the issue.
Code: 
2015-06-22 14:47:40, Error                 CSI    00000018@2015/6/22:19:47:40.861 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(11690): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
  MissingWinningComponentKey on resource [81]"wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.18177_none_120fcb2fa5b4c238"[gle=0x80004005]

Please try the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - Manual Install/Provide Logs
 1. Download KB3032323 and save to your desktop.
2. Attempt to install this update from the downloaded file.
3. If it fails, please provide the following log.
C:\Windows\Logs\CBS\CBS.log


Items for your next post
1. SFCFix.txt
2. CBS log if needed
 

Attachments

One more time please. Almost there. These are tricky to fix.

Please try the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please


Step#2 - Manual Install/Provide Logs
 1. Download KB3032323 and save to your desktop.
2. Attempt to install this update from the downloaded file.
3. If it fails, please provide the following log.
C:\Windows\Logs\CBS\CBS.log


Items for your next post
1. SFCFix.txt
2. CBS log if needed
 

Attachments

This is a different winning key. We are past the first error. Please do the following.

Code: 
2015-06-22 15:48:23, Error                 CSI    000001e5@2015/6/22:20:48:23.015 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(11690): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
  MissingWinningComponentKey on resource [81]"amd64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.18177_none_07bb20dd7154003d"[gle=0x80004005]

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please



Step#2 - Manual Install/Provide Logs
 1. Download KB3032323 and save to your desktop.
2. Attempt to install this update from the downloaded file.
3. If it fails, please provide the following log.
C:\Windows\Logs\CBS\CBS.log


Items for your next post
1. SFCFix.txt
2. CBS log if needed
 

Attachments

YAHTZEEEE!!! The update installed BrianDrab! I have confirmed with my WSUS server that it is compliant now. Thank You for the time put into this. I am in the process of getting a donation approved so I can give you guys something back for your time. I did open another ticket this morning on another issue I am having with a server but I'll wait to hear on that one a few days. Thanks again and let me know if you need any other logs for reference or anything.
 

Attachments

You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top