[SOLVED] KB3000850 will not install

[Nomad]

Hi as the title states the Windows update kb3000850 will not install.

 

[Aura]

Hi Nomad :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

• On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
  
  Run as Administrator
• On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
• On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
• Enter the command below and press on Enter;
  

  sfc /scannow

  Note: There's a space between "sfc" and "/scannow";
• Once the scan is complete, enter the command below and press on Enter
  

  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

• A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

SFCFix - Run Only
Follow the instructions below to download and execute SFCFix, and provide the log.

• Download SFCFix and move the executable on your Desktop;
• Right-click on SFCFix.exe and select
  
  Run as Administrator;
• Follow the instructions displayed in the console;
• On completion, a log will open in Notepad. Copy and paste the content of that log in your next reply;
  Note: The log (SFCFix.txt) will be created in the same directory where SFCFix is run if it doesn't open automatically on completion.

Therefore your next post should include:

• Copy/paste content of the SFCFix log;
• Download URL to the CBS.log;

 

[Nomad]

I do apologize but the problem has resolved itself. I have been trying for 3 days to install this update. I finally ask for help and the update installs. If you guys delete threads this one can be deleted. Thank you

 

[Aura]

No need to apologize it's all good :) I'll just mark this thread as solved. Glad to hear that your issue has been solved too :)