Hello and a warm welcome to Sysnative forums,
Your CheckSUR log reveals the problem:
Code:
Summary:
Seconds executed: 628
Found 12 errors
CSI Manifest All Zeros Total count: 4
CBS MUM Corrupt Total count: 4
CBS Catalog Corrupt Total count: 4
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18327_none_17119587b12bdb4a.manifest
winsxs\manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18327_none_21663fd9e58c9d45.manifest
winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.22525_none_179933a4ca4b458d.manifest
winsxs\manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.22525_none_21edddf6feac0788.manifest
servicing\packages\Package_2_for_KB2913602~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_2_for_KB2913602~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_3_for_KB2913602~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_3_for_KB2913602~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2913602_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2913602_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2913602~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2913602~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_2_for_KB2913602~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_2_for_KB2913602~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_3_for_KB2913602~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_3_for_KB2913602~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2913602_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2913602_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2913602~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2913602~31bf3856ad364e35~amd64~~6.1.1.0.cat
And here's the fix!
Windows Update Package Replacement
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
- Please download the file, Packs.zip from my Dropbox -->here<--and save this to your Desktop.
- Right-click on the file and select Extract All...
- Tick the box labelled Show extracted files when complete then click Extract
- A window will open showing two folders, Manifests and Packages
- Open the Manifests folder and copy the files into the following folder (if there are any files)
C:\Windows\Temp\CheckSur\Winsxs\Manifests
- Open the Packages folder and copy the files into the following folder (if there are any files)
C:\Windows\Temp\CheckSur\Servicing\Packages
- Run the System Update Readiness Tool (SURT) again
- When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
C:\Windows\Logs\CBS\CheckSUR.persist.log
Regards,
Stephen
